Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1085 reviews)); "Great people and love the workflow" ((in 463 reviews)); "culture is great and they do invest in all their employees" ((in 343 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 243 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 199 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 549 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 543 reviews)); "Long hours and weekends but that comes with hotels" ((in 418 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 371 reviews)); "Managers were bad at communicating with each other and satff." ((in 168 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Ciudad de México , Guadalajara , Los Cabos , Cancún , Puerto Vallarta , San Luis Potosí , Tulum , Playa del Carmen , Veracruz , Monterrey , Querétaro , Silao , Villahermosa , Tijuana , Reforma , Guanajuato , León , Saltillo , El Tule , Nuevo Laredo , Aguascalientes , Culiacán , Quintana Roo , Coatzintla , Los Reyes , Puebla

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Hilton

Hilton reviews

4.0

84% would recommend to a friend

(7,549 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.1

Career opportunities

4.0

Senior management

3.7

Work/Life balance

3.6

Compensation and benefits

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

5.0

May 21, 2013

very good

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

low pay and not enough time off

Cons

too many bosses and too few workers

1.0

May 17, 2013

Career Damaging Experence

Information security

Recommend

CEO approval

Business Outlook

Pros

Industry average salary, nice building and work environment, some really friendly people to meet and work with. I passed up another offer to come here, and I severely regret that decision.

Cons

Former AOL employees have hijacked the IT Department and I was severely mislead on the status of the environment and the willingness and ability/ knowledge of Sr. Management within the department. It seems there are many that rode on the waves of AOL when they went from 90% market share to nothing and now for some reason they have worked their way into Hilton and are poised to do the same thing all over.

4.0

May 17, 2013

Hired at entry level, promoted to Food and Beverage Director, with company for 5 years.

Food and beverage director

Recommend

CEO approval

Business Outlook

Pros

Easy to climb the ladder in a few short years with little expierience. Big brand name for your resume. Over 500 locations worldwide you could apply at.

Cons

High turnover makes it difficult to build a team at any level, even managment. Little control over products standards and menus in the restaurant.

Viewing 7270 - 7272 of 7,549 Reviews

Jobs at Hilton

Gerente de Recursos Humanos - Publicación vencida

Gerente de Centros de Consumo - Publicación vencida

Recepcionista - Publicación vencida

Gerente de Alimentos y Bebidas - Publicación vencida

Barman - Publicación vencida

Guadalajara

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Hilton reviews

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Reviews by job title

very good

Career Damaging Experence

Hired at entry level, promoted to Food and Beverage Director, with company for 5 years.

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