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      Hilton

      Engaged Employer

      Hilton reviews

      4.0

      84% would recommend to a friend

      (7,554 total reviews)
      avatar

      Christopher Nassetta

      97% approve of CEO

      62% positive business outlook

      Ratings by category

      4.7

      Diversity & inclusion

      4.4

      Culture & values

      4.1

      Career opportunities

      4.0

      Senior management

      3.7

      Work/Life balance

      3.6

      Compensation and benefits

      Hilton has an employee rating of 4.0 out of 5 stars, based on 7,554 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

      Ratings by demographic groups

      Reviews by job title

      8K reviews
      4.0
      Oct 6, 2014

      Hilton Worldwide

      Rooms division manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Encourage individual empowerment Hilton provides a competitive salary Great training program, very thorough. Includes on the job training as well as computer modules.

      Cons

      Hilton tends to over work their employees. When hired it was supposed to be a 40 hour a week position. In reality, I worked 60 hour weeks. This provides a terrible work life balance, being that I worked nights and weekends on a constant basis.

      3.0
      Oct 6, 2014

      Great for starting out your career, but growth is difficult. Overall company culture is great, but properties vary.

      Event manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Decent benefits, bonuses awarded by trimester, employee travel benefits. Work life balance really depends on your position. Some people in my department seemed to skirt by doing the bare minimum, while others worked well over their 40 hours per week.

      Cons

      Office politics were always a factor. Growth is stagnant - emphasis was placed on bringing in new people rather than rewarding those who had earned it Department head was a dictator and definitely played favorites. PTO increases with your length of service, it takes a while before you get a decent amount.

      4.0
      Oct 6, 2014

      I enjoyed this job in making reservations

      Luxury desk reservationist
      Recommend
      CEO approval
      Business Outlook

      Pros

      Great to feel like I was going on vacation with the client Worked around college issues for flexible schedule

      Cons

      pay too low - Work at home pays less but need to supply own phone, internet an computer and headset - really lowers the rate to less than minimum wage for a part time job

      Viewing 7288 - 7290 of 7,554 Reviews
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      Glassdoor has 13,622 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.