Hilton reviews

4.0

84% would recommend to a friend

(7,553 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,553 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
2.0
Aug 19, 2014

Senior Leadership is beyond pathetic

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Employee discount program, benefits are ok and working with the hourly employees who do all the work, get no praise or a simple thank you yet remain so kind and hospitable to the guests and each other.

Cons

I've never worked with a group of senior leaders who are completely unethical in every sense of the word and who violate so many of their own policies and are still employed because they stick together and will get rid of anyone who doesn't see things their way.

5.0
Aug 17, 2014

Great Company

Recommend
CEO approval
Business Outlook

Pros

Manageable workload, good benefits, and great opportunities for training and education.

Cons

Have made visible strides to become more employee friendly. Not all the way there, but conscious effort being made.

3.0
Aug 16, 2014

Fun place to work

Recommend
CEO approval
Business Outlook

Pros

A dynamic community with many solid co-workers. Business is usually steady and good and the tips are strong.

Cons

It is a customer service industry headquartered in another city. There are many rules and regulations that don't really make sense.

Viewing 7306 - 7308 of 7,553 Reviews

Glassdoor has 13,620 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.