Hilton reviews

4.0

84% would recommend to a friend

(7,548 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,548 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
3.0
Oct 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Stable job,Hilton brand name and benefits so so discounts.

Cons

Favoritism,secret shoppers who lie,low pay and no life. Managers that constantly critisize amd bully and harass employees about their job. The property i work at is terrible it's so bad that a diamond member complained and management had to try to kiss his ass and bribe him. Dusty and dirty rooms,mold on the ceilings on most rooms,1970 interior green paint,cracked,loose and missing tiles. Housekeeping almost never changes the sheets. I have witnessed this on multiple occasions. Constant workplace stress and bullying by managers. Cannot advance at all. Good hardworking employees don't get any recognition what so ever. Lazyness and favoritism is awarded so much so an employee recieved employee of the month twice! Employees cannot defend themselves if acused or blamed for bs that did not happen. The employee has no rights it's always the fuest first employees non existant. Employee put on the spot instantly is wrong take guests word over yours. Mundane and repetetive tasks carried out on a daily and nightly basis.

Viewing 7321 - 7323 of 7,548 Reviews

Glassdoor has 13,614 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.