Hilton reviews

4.0

84% would recommend to a friend

(7,548 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,548 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
4.0
Oct 4, 2012

Great place to work

Recommend
CEO approval
Business Outlook

Pros

Good people and nice environment to work in

Cons

Can be more structured as an organization

3.0
Sep 28, 2012
Recommend
CEO approval
Business Outlook

Pros

Great perks like free and discounted hotel rooms, on site gourmet coffee. Hotels from around the country would set up tables and hand out freebies.

Cons

Nearly impossible to change your shift. I was hired for the 10-6 shift, which was all that was available at the time. I put in a request to change to the morning shift, for when it became available. They refused unless I gave them a letter from a university or another employer showing my current shift conflicted with school or another job - -that is the only reason they will accept for a shift change. They won't let you change due to family obligations, or any other reason! The next day they advertised jobs for the shift I requested, and hired a bunch of new employees giving them the hours that I requested. Some promotions are based solely on seniority. Low pay.

2.0
Sep 20, 2012
Recommend
CEO approval
Business Outlook

Pros

it is a known brand It is hard for me to come up with any other pros

Cons

- terrible senior management with focus on communicating up and assigning blame instead of truly leading - HR was ineffective - our team was subjected to swear words in team meetings from our VP as well as collection of other bullying and unprofessional behaviors - no ownership or responsibility defined and no strategic goals communicated - lots of overworked and unhappy employees with not much results to show for it - considerably behind the industry in learning and new technologies. I had to do a lot of catch up at my next job after being a part of Hilton's digital analytics team - too much outsourcing - and way too many vendors with conflicting agendas - would not recommend this place to anyone who is looking to do some real work in the field of analytics, contribute, and grow

Viewing 7327 - 7329 of 7,548 Reviews

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