Hilton reviews

4.0

84% would recommend to a friend

(7,545 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
4.0
Mar 27, 2014

Hilton

Recommend
CEO approval
Business Outlook

Pros

Very good company/ for me everythings was just right

Cons

for me everythings was just right

4.0
Mar 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Well known brand, great for experience, good benefits, recognition of individual achievements and opportunities to develop in the industry. Good work life balance. Hilton University is great to learn about core values, way of doing business and to develop skills that are required for growth.

Cons

Low salary, very demanding guests, lot of pressure on staff to provide the best service possible and to give customers the best experience. Need to have the ability to not take complaints personally during times when the pressure is high on the employees.

Viewing 7339 - 7341 of 7,545 Reviews

Glassdoor has 13,611 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.