Hilton reviews

4.0

84% would recommend to a friend

(7,542 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
1.0
Aug 29, 2013
Recommend
CEO approval
Business Outlook

Pros

Flexible scheduling. It was possible to work at different positions within the company, but obviously they would limit you to under 40 hours a week to avoid paying overtime. HR was very nice and respectable, but acted only as therapists and never really did anything worthwhile.

Cons

Management had no idea what was going on; from the GM to assistant managers, they were running around like chickens with their heads cut off daily. They couldn't handle the smallest issues that arose, especially at big events. When corporate came to visit once a month or so, they made no changes and gave no advice. In fact, I didn't see corporate do a single thing other than walk around the property and nod their heads.

5.0
Aug 22, 2013
Recommend
CEO approval
Business Outlook

Pros

The benefits are awesome the training is thorough.

Cons

The hiring process is a bit of a challenge but well worth the effort.

Viewing 7390 - 7392 of 7,542 Reviews

Glassdoor has 13,608 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.