Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (194) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 459 reviews)); "culture is great and they do invest in all their employees" ((in 332 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 255 reviews)); "Work Life Balance is great" ((in 201 reviews)); "Great team member travel program" ((in 196 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 551 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 547 reviews)); "Long hours and underinvestment in some properties" ((in 424 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 376 reviews)); "Managers were bad at communicating with each other and satff." ((in 163 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What Hilton locations have received the highest employee ratings?

Guadalajara , Los Cabos , Cancún , Ciudad de México

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Hilton

Hilton reviews

4.0

84% would recommend to a friend

(7,542 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.1

Career opportunities

4.0

Senior management

3.7

Work/Life balance

3.6

Compensation and benefits

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

1.0

Jul 31, 2013

Management lacking, franchise is surely a contributing factor in declining public view of Hilton Properties

Front desk agent

Recommend

CEO approval

Business Outlook

Pros

Hilton, the Parent company, is a wonderful one. Fair employee discounts and classic approach to customer service.

Cons

Management does not take employees into consideration. No such thing as "Team Meeting" Expectations are low. Scheduling does not take health into regard. (Overnights immediately followed by dayshift)

4.0

Jul 30, 2013

Good Place to work at.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great place to work at. Great employees.

Cons

Salary is not par to work

4.0

Jul 21, 2013

Great place to work with excellent training.

Bellhop

Recommend

CEO approval

Business Outlook

Pros

Great opportunities and training to advance. Excellent benefits offered as employees grow. Very well known hotel chain with great resources.

Cons

At the Milwaukee downtown location, managers were not as willing to hire from within. They would rather hire from outside the company and allow their current staff to be less than they could be.

Viewing 7396 - 7398 of 7,542 Reviews

Jobs at Hilton

Gerente de Alimentos y Bebidas - Publicación vencida

Gerente de Recursos Humanos - Publicación vencida

Recepcionista - Publicación vencida

Barman - Publicación vencida

Guadalajara

View job

Gerente de Centros de Consumo - Publicación vencida

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Management lacking, franchise is surely a contributing factor in declining public view of Hilton Properties

Good Place to work at.

Great place to work with excellent training.

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