Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (194) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1079 reviews)); "Great people and love the workflow" ((in 463 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 247 reviews)); "Great work life balance and ability to create own projects" ((in 194 reviews)); "Great team member travel program." ((in 193 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 560 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 535 reviews)); "Long hours and weekends but that comes with hotels" ((in 427 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 369 reviews)); "Managers were bad at communicating with each other and satff." ((in 160 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What Hilton locations have received the highest employee ratings?

Guadalajara , Los Cabos , Cancún , Ciudad de México

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Hilton

Hilton reviews

4.0

84% would recommend to a friend

(7,543 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.1

Career opportunities

4.0

Senior management

3.7

Work/Life balance

3.6

Compensation and benefits

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

2.0

Apr 19, 2011

Good hotel terrible senior management especially General manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Great location , good reputation, many dedicated staff members

Cons

General manager micro manages every detail of the operation. No one is allowed to think for themselves. Treats all staff like they are school children and he is the head master, very disrespectful . Plays political games with corporate office that can destroy your career with the company.

5.0

Apr 17, 2011

Great People that provide great service

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The Hilton Scottsdale Resort has a strong staff that provides excellent service to each and every guests. The property has earned the AAA Four Diamond Award for 8 years in a row!

Cons

The employee meals are not very good.

4.0

Apr 10, 2011

A great place start in the Customer Service/Hotel/Hospitality industry that is varied and fast paced.

Guest service representative

Recommend

CEO approval

Business Outlook

Pros

Great benefits, good discounts at hotels all around the world. A good resume builder for those that want to enter into Hotel Management at some point.

Cons

Scheduling is 24/7 and having weekend and holidays off is never optimal. Learning to deal with other departments can be challenging as well. You don't get a chance to learn who all of your co-workers are, because your are always working in different departements and transitional shifts.

Viewing 7420 - 7422 of 7,543 Reviews

Jobs at Hilton

Gerente de Alimentos y Bebidas - Publicación vencida

Gerente de Recursos Humanos - Publicación vencida

Recepcionista - Publicación vencida

Gerente de Centros de Consumo - Publicación vencida

Barman - Publicación vencida

Guadalajara

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Hilton

Hilton reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Good hotel terrible senior management especially General manager

Great People that provide great service

A great place start in the Customer Service/Hotel/Hospitality industry that is varied and fast paced.

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