Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (194) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1079 reviews)); "Great people and love the workflow" ((in 463 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 247 reviews)); "Great work life balance and ability to create own projects" ((in 194 reviews)); "Great team member travel program." ((in 193 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 560 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 535 reviews)); "Long hours and weekends but that comes with hotels" ((in 427 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 369 reviews)); "Managers were bad at communicating with each other and satff." ((in 160 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What Hilton locations have received the highest employee ratings?

Guadalajara , Los Cabos , Cancún , Ciudad de México

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Hilton

Hilton reviews

4.0

84% would recommend to a friend

(7,543 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.1

Career opportunities

4.0

Senior management

3.7

Work/Life balance

3.6

Compensation and benefits

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

2.0

Feb 22, 2011

awful

Front desk associate

Recommend

CEO approval

Business Outlook

Pros

You receive great employee discounts on hotels across the world. Good experience if your looking to progress in the hotel industry.

Cons

Your micromanaged have limited growth opportunities as favourites only get promoted. The job isn't unionized so managers walk all over you and cut hours when there over budget.

2.0

Feb 16, 2011

Could be a great company, new management isn't aligned with company culture

Coordinator

Recommend

CEO approval

Business Outlook

Pros

The pay is pretty good, headquarters in VA are beautiful, real effort to have employee events at least once a month, good benefits and overtime paid.

Cons

Where do start...In general the management is good, however they were chosen for their strategic capabilities and I don't think there was any thought to making a culture fit. It is very much a man's world, diversity policies are so-called supported in paper, but not practiced in reality. If you are mistreated by a manager, you cannot go to Human Resources because they are on the manager's side. You cannot go to your manager's manager because they are friends, don't want to lose their job and if you work for a senior executive, there IS no other manager :) So you must remain silent and just leave. If you want to keep your job, come in, stay quiet, do your job and leave every day. Don't expect anyone in management to care about you, your career or growth. They let go recently of a lot of their long term employees.

3.0

Feb 15, 2011

ok company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

UK's second largest hotel so experience wise you will be on positive side. Also with cultural diversity you can experience here.

Cons

Very limited future growth,less salary, no particular recognition,management more concerns about money then customer or people. Nothing Special

Viewing 7429 - 7431 of 7,543 Reviews

Jobs at Hilton

Gerente de Alimentos y Bebidas - Publicación vencida

Gerente de Recursos Humanos - Publicación vencida

Recepcionista - Publicación vencida

Barman - Publicación vencida

Guadalajara

View job

Gerente de Centros de Consumo - Publicación vencida

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awful

Could be a great company, new management isn't aligned with company culture

ok company

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