Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (194) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1079 reviews)); "Great people and love the workflow" ((in 463 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 247 reviews)); "Great work life balance and ability to create own projects" ((in 194 reviews)); "Great team member travel program." ((in 193 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 560 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 535 reviews)); "Long hours and weekends but that comes with hotels" ((in 427 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 369 reviews)); "Managers were bad at communicating with each other and satff." ((in 160 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What Hilton locations have received the highest employee ratings?

Guadalajara , Los Cabos , Cancún , Ciudad de México

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Hilton

Hilton reviews

4.0

84% would recommend to a friend

(7,542 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.1

Career opportunities

4.0

Senior management

3.7

Work/Life balance

3.6

Compensation and benefits

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,542 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Sep 13, 2010

Food and Beverage can pay well.

Server

Recommend

CEO approval

Business Outlook

Pros

Restaurant in the Doubletree offered a lot of hours and usually made good tips from guests. Good benefits for working for Hilton, discounts on rooms around the country. Opportunities to cross-train to do other jobs in food and beverage.

Cons

I worked at a Hilton Garden Inn where the management was terrible and they took the service charge tips from room service for themselves. They wanted you to set up for banquets while only being payed on server wage. There are a lot of idiots that these hotels will hire that are very difficult to work with and management does not care.

3.0

Sep 9, 2010

Constant Change

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

While many outstanding employees "resigned" after the Blackstone acquisition, there are still quite a few terrific people here - the "old" regime brand management team that is still in place are great leaders who can take the company where it needs to go, despite the obstacles that senior management puts in the way. The company is very forward-thinking, especially in these bad economic times.

Cons

Since the acquisition by Blackstone, the company has lost so many good people. And, the new senior leadership doesn't seem to care about any impact on existing employees nor do they put forth a sincere effort at making this a good place to work where people can be proud. It'll be interesting to see what happens after the probable IPO happens sometime in 2011 or 2012.

1.0

Sep 1, 2010

Good in an bad economy

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

The people were fun to work with

Cons

management was terrible, completly clueless

Viewing 7447 - 7449 of 7,542 Reviews

Jobs at Hilton

Gerente de Alimentos y Bebidas - Publicación vencida

Gerente de Recursos Humanos - Publicación vencida

Recepcionista - Publicación vencida

Gerente de Centros de Consumo - Publicación vencida

Barman - Publicación vencida

Guadalajara

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Food and Beverage can pay well.

Constant Change

Good in an bad economy

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