Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (298) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (144) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 458 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 255 reviews)); "Great work life balance and ability to create own projects" ((in 198 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 194 reviews)); "Great hotel and travel benefits" ((in 181 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Poor management not enough to tools and equipment to do the right job" ((in 553 reviews)); "Low pay (around $10 with experience) for a lot of headache and stress." ((in 547 reviews)); "Long hours and underinvestment in some properties" ((in 429 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 371 reviews)); "Managers were bad at communicating with each other and satff." ((in 161 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What Hilton locations have received the highest employee ratings?

Guadalajara , Los Cabos , Cancún , Ciudad de México

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Hilton

Hilton reviews

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4.0

84% would recommend to a friend

(7,540 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.1

Career opportunities

4.0

Senior management

3.7

Work/Life balance

3.6

Compensation and benefits

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,540 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

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Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

4.0

Aug 9, 2012

They dont come like that anymore

Front office manager

Recommend

CEO approval

Business Outlook

Pros

Training and exposure and being part of a leading group

Cons

becoming a pro Hilton does not allow for accepting different ways

3.0

Aug 8, 2012

It is good hotel

Sales coordinator

Recommend

CEO approval

Business Outlook

Pros

Gain more experiences and got promotion due to my own effort that the manager's have seen.

Cons

Now it is not good to work there because of the management

3.0

Aug 4, 2012

Good place to work for.

Guest services

Recommend

CEO approval

Business Outlook

Pros

Good benefits and they offer okay salary

Cons

Management okay but needs some training.

Viewing 7447 - 7449 of 7,540 Reviews

Jobs at Hilton

Gerente de Alimentos y Bebidas - Publicación vencida

Gerente de Recursos Humanos - Publicación vencida

Recepcionista - Publicación vencida

Gerente de Centros de Consumo - Publicación vencida

Agente de Recepción - Publicación vencida

Guadalajara

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