Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (413) , Front Desk Receptionist (297) , Manager (204) , Sales Manager (193) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (143) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1087 reviews)); "Great people and love the workflow" ((in 452 reviews)); "culture is great and they do invest in all their employees" ((in 330 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 264 reviews)); "Work Life Balance is great" ((in 197 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 538 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 538 reviews)); "Long hours and weekends but that comes with hotels" ((in 429 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 379 reviews)); "Managers were bad at communicating with each other and satff." ((in 159 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What Hilton locations have received the highest employee ratings?

Guadalajara , Los Cabos , Cancún , Ciudad de México

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Hilton

Hilton reviews

4.0

84% would recommend to a friend

(7,535 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.1

Career opportunities

4.0

Senior management

3.7

Work/Life balance

3.6

Compensation and benefits

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

3.0

Mar 19, 2010

Low salaries, long hours of work if necessary. They treat housekeeping staff especially poorly like slaves.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Flexible hours, which suits my academic studies. Hilton hires employees from various ethnic backgrounds. Hilton staff rate available for employees in Hilton hotels all over the world.

Cons

Low salaries, long hours of work if necessary. They treat housekeeping staff especially poorly, which resembles to modern day slavery. They do not give financial incentives to the majority of employees when hotel makes profit above target. Too much company politics, not always the people promoted who deserves.

5.0

Mar 3, 2010

Licensed Starbucks

Barista

Recommend

CEO approval

Business Outlook

Pros

Working at the Starbucks in Hilton is great because the execs always walk in and they get to know you on a personal level. There's lots of room for growth.

Cons

The other departments get jealous because we get the promotions which creates a hostile work environment. Some execs aren't very approachable.

3.0

Mar 2, 2010

Great College Job.

Banquet coordinator

Recommend

CEO approval

Business Outlook

Pros

Hours are great and management works around class schedule. Food served daily to all employees, little supervision, and motivating lower level management.

Cons

As like most hotels, the banquet set-up teams was looked down on. Upper management and other employees showed little respect for our work.

Viewing 7498 - 7500 of 7,535 Reviews

Jobs at Hilton

Gerente de Alimentos y Bebidas - Publicación vencida

Barman - Publicación vencida

Guadalajara

View job

Supervisor de Seguridad - Publicación vencida

Gerente de Recursos Humanos - Publicación vencida

Recepcionista - Publicación vencida

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Low salaries, long hours of work if necessary. They treat housekeeping staff especially poorly like slaves.

Licensed Starbucks

Great College Job.

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