Hilton reviews

4.0

84% would recommend to a friend

(7,535 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,535 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
3.0
Nov 5, 2009

Hilton Sales Position

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great benefits Good training Opportunities to work anywhere

Cons

The division I was in managed the hotels and either didn't have a clue as to what service and hospitality is or just didn't care. It was all numbers and seeing how much they could cut...and cut...and cut. It's sad because I saw a lot of very good and very dedicated people come and go because they couldn't provide the service and warmth to the guests because of understaffing/overworking/no corporate support.

3.0
Jul 13, 2009
Recommend
CEO approval
Business Outlook

Pros

Great deals on Hilton hotels around the world. Relaxed work environment, and the management crew is very easy to get along with.

Cons

Equipment is extremely sub-par in comparison to other companies with similar budgets. Rather than replacing equipment when it breaks IT is forced to shady "fixing" techniques

Viewing 7504 - 7506 of 7,535 Reviews

Glassdoor has 13,600 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.