Hilton reviews

4.0

84% would recommend to a friend

(7,545 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,545 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
3.0
Aug 22, 2015
Recommend
CEO approval
Business Outlook

Pros

Worldwide company large company, always opportunities for advancement, relocation and good benefits. The pay is decent considering the savings on commuting to and from the rural area to the city.

Cons

There are no cons at this point. The experience had been quite well. Hoping to be with the company for years to come in a much higher and lucrative position.

1.0
Aug 19, 2015

Choose wisely

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

There are departments with happy, committed employees who enjoy their jobs

Cons

Some departments are headed by people lacking integrity who the company allow to bully, openly work against people they don't like, exercise favouritism towards others and have made the lives of some people hell

4.0
Aug 9, 2015

Hilton is changing

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Great hotels - great people in the hotels. Nice offices. Some change for movement

Cons

As a 30+ year employee of Hilton - I have seen many changes. The most significant have been in the last 5 years. Corporate office morale is horrible. Hilton has the spin machine working to make it seem like everyone likes their job - but upper management is in a bubble. HR is a real bubble. Many in the corporate office have never worked in a hotel and don't know how to communicate with guests. The guest is no longer a priority with Hilton. Just profits. Do more with less mentality.

Viewing 130 - 132 of 7,545 Reviews

Glassdoor has 13,611 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.