Hilton reviews

4.0

84% would recommend to a friend

(7,543 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,543 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
2.0
Jan 8, 2026
Recommend
CEO approval
Business Outlook

Pros

I was happy working here for almost a decade and felt acknowledged and respected for the most part.

Cons

In 2010, management was great, welcoming, respectful, helpful, and a breathe of fresh air. They genuinely cared and wanted you to succeed. By 2020, that was all out the window. The new management, that came with the pandemic, could care less. They made work an anxious environment. No one really knew how to lead or wanted to. I used to love working there but loathed it by the time I parted ways in 2022.

Viewing 181 - 183 of 7,543 Reviews

Glassdoor has 13,609 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.