Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (195) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Travel benefits are great and I like if we stay for so many years we can retain them" ((in 1085 reviews)); "Great people and love the workflow" ((in 463 reviews)); "culture is great and they do invest in all their employees" ((in 343 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 243 reviews)); "But at it's roots are the Team Members who make the hotels great." ((in 199 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 549 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 543 reviews)); "Long hours and weekends but that comes with hotels" ((in 418 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 371 reviews)); "Managers were bad at communicating with each other and satff." ((in 168 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Ciudad de México , Guadalajara , Los Cabos , Cancún , Puerto Vallarta , San Luis Potosí , Tulum , Playa del Carmen , Veracruz , Monterrey , Querétaro , Silao , Villahermosa , Tijuana , Reforma , Guanajuato , León , Saltillo , El Tule , Nuevo Laredo , Aguascalientes , Culiacán , Quintana Roo , Coatzintla , Los Reyes , Puebla

Hilton reviews

4.0

84% would recommend to a friend

(7,549 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.1

Career opportunities

4.0

Senior management

3.7

Work/Life balance

3.6

Compensation and benefits

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,549 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

5.0

Aug 4, 2016

Good Corporate Perks

Intern

Recommend

CEO approval

Business Outlook

Pros

You get $35 a night hotels and nice trips, foods and even free concerts.

Cons

Little bit less paid than average and the transition to full-time isn't clear

Hilton Response

9y

Thank you for taking the time to submit a review and provide feedback for us. We appreciate your comments and are glad that you enjoyed sharing and promoting our hospitality culture and vision. We wish you the best of luck in all your future endeavors!

4.0

May 29, 2016

Technology manager

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Hilton provides great opportunities for education and advancement if you fit the correct image. The company has a great brand and corporate culture that is inclusive and promote diversity in its team members.

Cons

Advancement is based on who you know instead of what you know. Leadership tends to be a bit ivory tower like. Often times results are focused on checking the box instead of truly meeting the objective.

Hilton Response

9y

Thank you for taking the time to give us a review and provide some feedback. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do. Keep up the great work!

5.0

May 5, 2016

Great Company

Sales coordinator

Recommend

CEO approval

Business Outlook

Pros

Great working environment! Flexible schedule if need be, leadership who are willing to work with you and help you grown and experiment in different positions. Amazing benefits! Hotel rooms all over the world for $40-$60 per night, decent PTO (when you factor in holidays it really even out to be about the same as most companies - 2 weeks of vacation time plus holidays but if you are in operations or don't mind working holidays it can pay off and you can get some nice vacation time). Healthcare options are average - vary by region - I've moved around and it's better in some places than others. FULLY PAID parental leave! Two weeks for all new parents - an additional 8 if you give birth.

Cons

Like any company experience differs by location. This is a huge company so obviously I can love the people i work with at one hotel and someone else can hate the people they work with. If this happens to you - switch hotels. I've moved around (which Hilton is amazing at giving you the opportunity to do) and more often than not loved where I ended up. Sometimes the worst part is trying to move up into a better position because everyone else loves their job too and nobody is going anywhere!

Hilton Response

9y

Thank you for taking the time to provide us with your feedback and this review. Your comments are appreciated and valued. Be sure to share your idea for parental leave for non-birthing parents with your manager. The best ideas come from our Team Members. We appreciate you exemplifying our values and sharing our vision of hospitality in everything you do.

Viewing 220 - 222 of 7,549 Reviews

Jobs at Hilton

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Barman - Publicación vencida

Guadalajara

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