Does Hilton pay their employees well?

According to anonymously submitted Glassdoor reviews, Hilton employees rate their compensation and benefits as 3.6 out of 5. Find out more about salaries and benefits at Hilton. This rating has decreased by 2% over the last 12 months.

How satisfied are employees working at Hilton?

84% of Hilton employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Hilton 3.7 out of 5 for work life balance, 4.4 for culture and values and 4.1 for career opportunities.

What are the top reviewed jobs at Hilton?

Front Desk Agent (414) , Front Desk Receptionist (299) , Manager (204) , Sales Manager (194) , Bartender (178) , Guest Service Agent (163) , Receptionist (158) , Server (145) , Server/Waiter (133) , Housekeeper (126) , Food and Beverage Assistant (109) , Director (101) , Night Auditor (101) , Banquet Server (92) , Front Office Manager (89)

What are the pros of working at Hilton according to real employee reviews?

"Great people and love the workflow" ((in 458 reviews)); "Great culture and working ace" ((in 331 reviews)); "Great team....... That's about it in this area I wouldn't waste your time working for this company." ((in 259 reviews)); "Great work life balance and ability to create own projects" ((in 201 reviews)); "Great team member travel program." ((in 188 reviews))

What are the cons of working at Hilton according to real employee reviews?

"Low pay (around $10 with experience) for a lot of headache and stress." ((in 559 reviews)); "Poor management not enough to tools and equipment to do the right job" ((in 535 reviews)); "Long hours and underinvestment in some properties" ((in 424 reviews)); "Also salaries are low and for the level of responsibility doesnâ??t really worth the aggravation" ((in 383 reviews)); "Managers were bad at communicating with each other and satff." ((in 162 reviews))

What are employees saying about Hilton layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Hilton layoffs and their outlook for job security at Hilton in 2026.

What are the top reviewed Hilton locations?

Ciudad de México , Guadalajara , Los Cabos , Cancún , Puerto Vallarta , San Luis Potosí , Tulum , Playa del Carmen , Veracruz , Monterrey , Querétaro , Silao , Villahermosa , Tijuana , Reforma , Guanajuato , León , Saltillo , El Tule , Nuevo Laredo , Aguascalientes , Culiacán , Quintana Roo , Coatzintla , Los Reyes , Puebla

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Hilton

Hilton reviews

4.0

84% would recommend to a friend

(7,548 total reviews)

Christopher Nassetta

97% approve of CEO

62% positive business outlook

Ratings by category

4.7

Diversity & inclusion

4.4

Culture & values

4.1

Career opportunities

4.0

Senior management

3.7

Work/Life balance

3.6

Compensation and benefits

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,548 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

8K reviews

5.0

Nov 21, 2025

5

Receptionist

Recommend

CEO approval

Business Outlook

Pros

I loved the environment and Hilton is one of the best employers

Cons

Great location, friendly coworkers and good benefits

1.0

Nov 21, 2025

Nicola underhill should be aware of the treatment of staff

Front office

Recommend

CEO approval

Business Outlook

Pros

BIRMINGHAM HILTON MET - NON DO NOT WORK HERE THEY SELL A DREAM AND MAKE OUT HR AND CORPORATE CARE ABOUT YOU BUT NOBODY WILL HELP YOU WHEN YOU NEED IT - the staff retention should tell you all you need to know

Cons

Non stop work place bullying, management are known for speaking down on employees in the staff office, will make comments about your weight , appearance and make up non existent issues. DO NOT WORK HERE - you will see management go out to guests and promise the world and LIE then as soon as they walk in the office laugh about the guest and make fun of them, tells us to check in guests into rooms with no windows or OOO rooms just to spite guests

5.0

Nov 20, 2025

Best

Food and beverage

Recommend

CEO approval

Business Outlook

Pros

Very good management and culture

Cons

Everything is above than my expectation

Viewing 247 - 249 of 7,548 Reviews

Jobs at Hilton

Gerente de Recursos Humanos - Publicación vencida

Gerente de Centros de Consumo - Publicación vencida

Gerente de Recepcion - Publicación vencida

Guadalajara

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Agente de Recepción - Publicación vencida

Guadalajara

View job

Recepcionista - Publicación vencida

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5

Nicola underhill should be aware of the treatment of staff

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