Hilton reviews

4.0

84% would recommend to a friend

(7,553 total reviews)
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Christopher Nassetta

97% approve of CEO

62% positive business outlook

Hilton has an employee rating of 4.0 out of 5 stars, based on 7,553 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Hilton employee rating is in line with the average (within 1 standard deviation) for employers within the Hoteles y complejos turísticos industry (3.6 stars).

Reviews by job title

8K reviews
2.0
Mar 3, 2014
Recommend
CEO approval
Business Outlook

Pros

Flexible hours, you make your own schedule. Great co-workers. Great employee discount. Have the option to trade hours with other agents to accommodate your schedule.

Cons

Management doesn't care about their people, they believe in the three strikes you're out rule. It doesn't matter the circumstances. Work at home agents are encouraged to come onsite for activities, but it's not worth it, they don't care. I would only recommend working from home with Hilton if you are attending school and need a part-time job.

3.0
Sep 12, 2013
Recommend
CEO approval
Business Outlook

Pros

its world wide you get opportunities any where in the world. benefits are great but they all depend on the franchise owner.

Cons

low wages and varied work schedule and hours. even pay raises are very low. You expect to spend 1.5 yrs to get $1.00 raise.

Viewing 277 - 279 of 7,553 Reviews

Glassdoor has 13,618 Hilton reviews submitted anonymously by Hilton employees. Read employee reviews and ratings on Glassdoor to decide if Hilton is right for you.