Pros
Great health and vision insurance. Talented front line employees who want to give quality and maintain integrity. Working on Amazon campus exposes talent to better opportunities on the Amazon side.
Cons
The turnover rate at the Hines Amazon account is the biggest indicator of a poor work environment. The client is recognized by Hines HR as a bully, but Hines Senior Leadership does not protect their employees from the treatment. They will hire senior management and leaders that encourage the bullying, and that will push their workers to the maximum, and beyond, to deliver unrealistic goals to the client so Hines can look good. Diversity and inclusivity is talked about as an important goal, but is sacrificed because they need people quickly, and it would take too long to find talent from more diverse backgrounds. Also, if you’re favored by the Hiring Managers, or if you a part of the typical real estate phenotype, a development path is clear and easy. If you’re not, be prepared to hustle for your worth, salary, and opportunities constantly. The extremely high turnover rate is a symptom of a work environment that thrives as minimizing a work life balance to please the client. Hines will “Get to Yes” for the client, but tells their employees not to “poke the bear” , to be “professionals serving professionals” and to seek outside help for their feelings of burnout. Human Resources offers to meet with employees to hear their concerns, but the overwhelming solution HR puts forth to these burned out employees is that unless there is something illegal going on, HR can’t do anything. Every once in a while, the HR recommendation is to “let things fail” so that attention can be drawn to the issue. On one too many occasions has this happened, only for Hines to blame the employee and scapegoat them to the client. HR is on site to protect Hines, not protect the employees. Don’t recommend working here if you want a life outside of work.