IKEA reviews

3.7

65% would recommend to a friend

(13,400 total reviews)
avatar

Juvencio Maeztu

76% approve of CEO

48% positive business outlook

IKEA has an employee rating of 3.7 out of 5 stars, based on 13,400 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
1.0
Jul 10, 2018
Recommend
CEO approval
Business Outlook

Pros

Benefits start at "HL2" which is 20-30 hours a week, and base pay is above minimum wage.

Cons

In short, everything else. Since they implemented a plan known as "O4G" or Organization for Growth, the care that used to be there for the employees is gone. Hours are down, which makes the whole operation harder to handle as the store is massive and customers can't get enough help. The checkout lanes are always backed up because there just aren't enough cashiers, due to the hour limitations. Customers are constantly frustrated and employees on the ground can barely take care of them because they are unequipped to do so. This makes the job exhausting and endlessly frustrating.

2.0
Jun 13, 2018

Overall, a mess.

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Amazing PTO, great pay, benefits.

Cons

Favoritism, outdated technology, managers focused on what they want vs. what their team AND customer needs, very little room for advancement if you want to do anything in the creative realm. Unless your goals are to help customers through phone, email or social media forever, your goals are easily dismissed. Say goodbye to work/life balance if you work anywhere in the CSC.

1.0
May 19, 2018

Double Standard for Team Leads

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

$ starting Money is decent . Opened a New Store in WI

Cons

Double talk- Upper Management DOES NOT LIVE by Values. Actually treats Team Leads Unfairly without ANY recognition for the Good in the team that engages with average CoWorker every day their team Repeatedly Unfair , discrimination to employee Management may “ act” like they care but Two- Faced - Mean Spirited Leadership In WI Mo

Viewing 82 - 84 of 13,400 Reviews

Glassdoor has 18,635 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.