IKEA reviews

3.7

65% would recommend to a friend

(13,414 total reviews)
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Juvencio Maeztu

76% approve of CEO

48% positive business outlook

IKEA has an employee rating of 3.7 out of 5 stars, based on 13,414 company reviews on Glassdoor which indicates that most employees have a good working experience there. The IKEA employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

13K reviews
4.0
May 3, 2023

no promotions

Recommend
CEO approval
Business Outlook

Pros

Great company values and benefits. Management was also reliable and supportive

Cons

even if your manager wants to promote there's no position available besides interior designer or interior designer manager. so unless you're willing to move to another state where the manager position is available or your manager quits, you're stuck in the same position for years and no raise, no matter how great you perform.

1.0
Apr 18, 2023
Recommend
CEO approval
Business Outlook

Pros

I moved on to a better company

Cons

If you are a person of color or certain sexual orientation this is not a company that will work well for you. If you are smart and seek advancement they will fight to keep you stuck in the position you got hired in with minimal raises

1.0
Jan 4, 2023
Recommend
CEO approval
Business Outlook

Pros

It LOOKS like a good place to work.

Cons

Treats cashiers like they are expendable. Very low raise ceiling. Little or no job advancement opportunities. Cashiers at IKEA have many more demands than other retail stores. It is a very physical job, requiring cashiers to lift, shift and move heavy products. It requires a lot of product knowledge. It requires good interpersonal skills to hear customer concerns and address their issues right at the point of sale. They are "rewarded" with cookie-cutter performance reviews which take NONE of their job demands into account. Actual customer service skills are never evaluated. The Team Leaders are untrained in management and make vindictive, immature, and arbitrary decisions with the people under their charge. They believe micromanagement is a legitimate approach to working with the line staff. There is NO diversity training at IKEA, despite their pretty posters and flags. HR covers for senior co-workers who harass other co-workers.

Viewing 280 - 282 of 13,414 Reviews

Glassdoor has 18,657 IKEA reviews submitted anonymously by IKEA employees. Read employee reviews and ratings on Glassdoor to decide if IKEA is right for you.