IKEA reviews

IKEA is an exceptionally busy store. 10,000+ people come through the doors on an average Saturday or Sunday and as a result the customer base is extremely diverse. You will deal with wealthy people, students, people on a budget and people from all backgrounds. This can make the job incredibly challenging and complaints are a semi-regular occurance. It often feels as though there aren't enough staff. People wait long periods of time in departments and as a result get frustrated. IKEA systems are slow and cumbersome to use which negatively effect the customer experience. A lot of people complain about being lost and whinge about the layout of the store. You will give directions constantly. A lot of people don't understand the self serve system and as a result you will need to explain this dozens of times per day. Your experience will entirely depend on your manager. If you get a good one, you will have a good time. A bad manager will mean limited progression and an overall poor experience. A lot of good people tend to leave as they feel undervalued. There are a lot of students and young people here so it can be difficult to get people motivated for work.

Hostile and racist environment Poor management