Avoid!! Inept Managers and Outdated 1980s Call Center Practices!
Pros
Some great individuals who work tirelessly but receive little recognition and are paid poorly.
Cons
During my time at Indeed, I faced challenges related to management, which contributed to a very tense work environment. The lack of trust openly displayed by my manager on our leadership made it difficult to provide honest feedback, creating discomfort during meetings. This atmosphere of distrust, coupled with high levels of stress, negatively impacted team morale and well-being, with some team members even needing sick leave due to the pressure. One particular instance involved my request for time off to visit a GP, which was denied unless it occurred outside of working hours, reflecting a lack of consideration for work-life balance. Additionally, the reluctance to approve holiday (requested well in advance) requests and the continuous and open criticism of upper management further diminished the overall team dynamic.