Indeed reviews

3.8

70% would recommend to a friend

(4,529 total reviews)
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Hisayuki Deko Idekoba

52% approve of CEO

45% positive business outlook

Indeed has an employee rating of 3.8 out of 5 stars, based on 4,529 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Aug 31, 2019

Manipulative and unfair management

Recommend
CEO approval
Business Outlook

Pros

- Free lunch, snacks - Good personal time offs - Nice office location in town

Cons

- Management doesn't care about your growth, they pretend to do so when it is time for reviews - No action, only words - management will try to convince you they are on your side, believe me they are not - Lots of feedback collected on different levels but almost no action, follow ups on them - Engineering leadership cannot resolve conflicts between product and engineering - Time wasting and inefficient performance evaluation process

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Indeed Response
6y
Hi there. We’re disappointed to read that you felt your leadership team has not been able to meet your expectations. As the Engineering Chief of Staff one of my biggest priorities is to make sure the organization constantly reviews and refines our hiring, performance management, and progress-through-level processes. This helps us make sure we are as effective and efficient as possible. We also review market compensation data at least once a year and make appropriate adjustments to stay competitive. We work very hard to create a great environment for our employees, and we’re glad that you enjoy the perks. But it’s not just about the perks. Our goal is to be the best place to work where our employees feel valued, engaged, and productive, and that every team member has the opportunity to make significant impact to Indeed’s mission of helping people get jobs. With all that said, this continues to be a journey for us, and we would like to learn more from you about other areas of opportunities we may be overlooking. Please get in touch with us at inside@indeed.com for a confidential chat, so we can look into this further. Best, Mary Bui-Pham Engineering Chief of Staff, Indeed
1.0
May 9, 2019
Recommend
CEO approval
Business Outlook

Pros

Unlimited vacation, liberal work from home, plush offices. Indeed presents itself to employees as extremely employee-friendly and devoted to good deeds. There's lots of woke rhetoric about diversity and inclusion, too. The free food at the Austin (Champions building) office is absolutely spectacular, like living in a Las Vegas buffet restaurant. The building is full of lounges, sofas, rec rooms, etc. They even have vending machines that dispense computer accessories for free. The location is terrible, scenic but far from town with no parking for miles and absolutely unreachable by foot, bike, or public transportation.

Cons

bullying, hostile managers spoil the entire experience. When I had a problem with a new manager, I found that no one in the entire management chain wanted to let me talk about it. More than one became visibly angry when I tried to tell them anything, or even ask questions. This included Human Resources, whose manager seemed to only want to fight with me and shout me down. Most people will probably never see their worst behavior but at Indeed, HR is not only not your friend--they're your enemy. Indeed has policies on paper that protect employees against arbitrary treatment, but it's ignored in practice. Big talk about advancement when I was recruited was a mirage. Indeed is currently hiring rapidly but seems to prefer to hire new people over the heads of existing employees. Salaries are slightly below market. In-house software: Indeed's operations are dependent on many weird, idiosyncratic home-made software services that are poorly conceived and barely documented. You'll have to learn to deal with these under a management that's far from understanding.

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Indeed Response
7y
Hi there. Thanks for taking the time to leave us a review about your time working in our Austin office. Our HR team are meant to be there to help build bridges between departments and people. As such, we are disappointed to read you felt that you never received that level of support from our team. Furthermore bullying and intimidation are all very serious allegations which we will look into internally. We do not tolerate or encourage such behavior at Indeed, and strongly believe our leaders should never put employees in uncomfortable and disrespected situations. We would like to hear more from you on this so please do reach out to us on inside@indeed.com
2.0
Mar 6, 2019

No sadder thing in life than wasted talent

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Good benefits, free food, no work off hours.

Cons

It’s a shame to see the decline in morale and employee quality over the last couple of years. The sales pit used to be full of energy and talent, now it’s full of misery and mediocrity. Quotas are a joke, products are poorly rolled out and the lack of communication between departments is glaring. There are far too many undeserving people in management and executive positions who have stifled growth and innovation due to their lack of vision and unwarranted egos. “Success” has become based on sheer luck, not talent and effort. Juice is not worth the squeeze for anyone who has aspirations of being fulfilled at work outside of a continually dwindling pay check.

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Indeed Response
7y
Hi there, thanks for sharing your review with us. We strive to make sure every manager is equipped with the necessary skills to be able to perform well, and more importantly, be a source of knowledge and support for their team members. Managers are held accountable to their leadership roles and we monitor this through our regular employee engagement surveys and manager performance feedback. This provides us insights on the employee experience, and we take it seriously. Capturing this information allows our HR Business Partners to take action immediately by delivering direct feedback and actionable recommendations to managers. We’re sorry to see that you believe your feedback wasn’t taken onboard by our leadership team and would like to find out more details on this. Please email us at inside@indeed.com if you are comfortable to have a confidential chat with us.
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