Indeed reviews

3.8

69% would recommend to a friend

(4,538 total reviews)
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Hisayuki Deko Idekoba

52% approve of CEO

45% positive business outlook

Indeed has an employee rating of 3.8 out of 5 stars, based on 4,538 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Indeed employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

5K reviews
1.0
Nov 17, 2021

Leadership adrift

Recommend
CEO approval
Business Outlook

Pros

Good people on delivery teams, working really hard and in very collaborative way. People are generally pretty supportive and helpful when there are clear objectives.

Cons

The SLT continues to be following same old same old. A great example is their response to massive erosion of every Indeedian's paycheck. They keep saying, "We review pay from time to time," so some people will see adjustments to pay, but most will not, The reality is most EVERY Indeedian has seen their purchasing power declinem , but only a few will get a raise. It seems like nobody on the SLT actually goes to grocery store and notices prices soaring. Why not just give everyone a 10% raise? QED.

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Indeed Response
4y
Thank you for taking the time to share your feedback with us here. To determine salary ranges, Indeed considers the cost of labor rather than the cost of living which is determined by the wages for specific roles in markets where Indeed hires and has established business operations. Indeed makes data driven decisions and therefore relies on many sources of information to determine its ranges with ongoing updates. For context, ~85% of our ranges have been updated in the last 12 months and all ranges in the last 24 months to reflect market movement. Our main sources of information are salary surveys which provide anonymous market data from companies similar to Indeed and those that we compete with for talent and incumbent information which reflects our internal compensation philosophy, our experience hiring and retaining thousands of employees globally. We also rely on feedback from our global recruiters on salary ranges for hires in the market, employees leaving Indeed for other opportunities and external consultants who assess our data from an independent and unbiased standpoint. In addition, careful attention is given to an employee's position within their respective salary range and performance in the specific role that they hold. Based on these as well as the abovementioned factors, salary determinations are made to ensure we are paying competitively for one’s current role or role at time of promotion. We really appreciate your feedback, and we have shared this with the relevant teams. If you’d like to have a more confidential conversation, please email us at inside@indeed.com Thank you.
2.0
Sep 1, 2021
Recommend
CEO approval
Business Outlook

Pros

Classic tech benefits. CS teams seemed to be cohesive and get a long so that shows good culture emphasized from direct managers there.

Cons

Senior leadership is so far removed from the definition of a healthy salary and they make many excuses as to why they do not give healthy raises and make excuses as to why they do not want to open senior positions to promote individuals. The organizational relationship and set up between CS and Sales makes it easy for Sales to take advantage of CS and take the credit for the hard work that CS does for their Sales partners. Of course, CS also isn't "set up" to earn commission on the sales they help their Sales counterparts to make which is just wrong. After so many years of helping Indeed grow it's disappointing that they do not promote within from CS seasoned employees but hire less experienced job seekers at a cheaper price. Truly this job would be excellent for college graduates to get their experience and leave however, the job description requires more than 1 years of experience.

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Indeed Response
4y
Hi there, thank you for taking the time to share your feedback, and for your contribution to the company in your tenure with us. We’re glad you enjoyed the culture emphasized by direct managers while you were with us at Indeed. Having said that, we are disappointed to hear you were not satisfied with the compensation and opportunity for promotion within the Client Success team. We wanted to mention the process we go through for defining our salary ranges. We are open and transparent with our salary ranges for all roles up to Senior Director. Market rates are evaluated twice a year, and are adjusted as needed to remain competitive in each market we hire in. That said, base salaries are only one component of an employee’s total compensation. All full time employees are also eligible for quarterly bonuses based on performance and Restricted Stock Units (RSUs) of our parent company, Recruit, Open Paid Time Off, and various perks depending on your office. We really appreciate your feedback and will share it with the relevant teams. If you’d like to have a more confidential chat, please drop us an email at inside@indeed.com Thanks again.
1.0
Aug 30, 2021
Recommend
CEO approval
Business Outlook

Pros

- great snacks, beautiful snacks - dei/inclusivity and belonging is an actual org and a part of the quarterly rubric - ceo and c-level are aligned with inclusivity and belonging - offices were awesome

Cons

- rubrics don't support everyone's work - hr is hr and ultimately does not care about belonging initiative - dei/inclusive thinking not strong at the manager level (discrimination is cultural) - promotions are based on business need (some people don't want to be promoted because they know elevation means drama) - burnout is cultural; work-life balance is possible but hard to maintain with some orgs's intense drives

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Indeed Response
4y
Thanks for taking the time to provide feedback about your experience working as a User Experience Designer in Austin. We’re glad you appreciate that we have a dedicated Diversity, Inclusion and Belonging (DI&B) team and that our leadership team is aligned to prioritizing this. Having said that, we are sorry to hear you feel that this is not aligned in HR or the manager level. We are aware that there is still work to be done in increasing diversity, inclusion and belonging in some of our teams, and we appreciate the feedback you have given on this. The DI&B team is continuously working in partnership with senior leaders to develop action plans and training to educate and build awareness in this area. We want our employees to grow their careers with us, and as such, we always encourage employees to have 1:1 discussions with their manager on their career development and aspirations so we can work together on achieving them. Our managers are held accountable in our business to their leadership roles and we continuously monitor that through engagement surveys and manager performance reviews. Toxic behavior is not something we tolerate here at Indeed, and we hope employees can reach out to their team members as soon as they witness such behavior. We will share your feedback with the relevant teams. If you’d like to have a more confidential chat, please drop us an email at inside@indeed.com Thanks again.
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