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      Infosys

      Engaged Employer

      Infosys Operations & Client Services Lead reviews

      3.6

      47% would recommend to a friend

      (143 total reviews)
      avatar

      Salil S. Parekh

      73% approve of CEO

      54% positive business outlook

      Ratings by category

      4.0

      Diversity & inclusion

      3.4

      Culture & values

      3.2

      Senior management

      3.0

      Work/Life balance

      2.9

      Compensation and benefits

      2.8

      Career opportunities

      Lead Client Operations & Services employees have rated Infosys with 3.6 out of 5 stars, based on 143 company reviews on Glassdoor. This indicates that most Lead Client Operations & Services professionals have a good working experience there. Infosys is rated in line with the average (within 1 standard deviation) by Lead Client Operations & Services professionals compared to other employers within the Tecnologías de la información industry (3.7 stars).

      Ratings by demographic groups

      Reviews by job title

      143 reviews
      3.0
      Dec 9, 2021

      Customer service

      Customer service representative
      Recommend
      CEO approval
      Business Outlook

      Pros

      Friendly and fun atmosphere to work in .team leaders very helpful and friendly. Once you get to know the systems and are a people person with empathy and like working in a fast paste target driven company you will do well

      Cons

      Very hard to get time off .calls are constant. Half hour lunch and 15min break with 10min personal. Schedules are constantly changing without notice . Can be a very stressful job at times as you have to deal with very angry customers.be peppered for constant system errors

      5.0
      Nov 26, 2021

      Satisfying

      Account manager
      Recommend
      CEO approval
      Business Outlook

      Pros

      Good environment for growth in company

      Cons

      Bad politics inside company mangements

      avatar
      Infosys Response
      4y
      Thank you for sharing your experience. At Infosys, we hope all team members have a positive time at the company, and we are thrilled that you have enjoyed the growth environment. We also appreciate your feedback regarding politics in management. We take your feedback seriously and will review it carefully with our leadership team. We also encourage you to contact your manager or use our internal resolution hubs, such as HEAR, to resolve your concerns. Thank you!
      Viewing 100 - 102 of 143 Reviews
      Related searches: Infosys Lead Client Operations & Services jobs | Infosys Lead Client Operations & Services salaries | Infosys benefits | Infosys interviews | Infosys conversations
      Infosys reviewsInfosys Lead Client Operations & Services reviews

      Glassdoor has 128,116 Infosys reviews submitted anonymously by Infosys employees. Read employee reviews and ratings on Glassdoor to decide if Infosys is right for you.