Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 9% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.4 out of 5 for work life balance, 3.3 for culture and values and 3.2 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (56) , Customer Manager (42) , Underwriter (32) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (16) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 133 reviews)); "Good benefits in the office" ((in 61 reviews)); "Provides good work life balance" ((in 52 reviews)); "Some great work and colleagues" ((in 38 reviews)); "The staff (excluding management) are all friendly." ((in 26 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 46 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 38 reviews)); "Salaries are low and progression inexistent." ((in 34 reviews)); "Long hours doesn't pay great" ((in 16 reviews)); "Senior management is double faced and takes the matters personally." ((in 16 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

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Intact Insurance UK

Part of Intact

Intact Insurance UK reviews

3.3

51% would recommend to a friend

(1,117 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by category

3.6

Diversity & inclusion

3.4

Work/Life balance

3.3

Culture & values

3.3

Compensation and benefits

3.2

Career opportunities

2.8

Senior management

Intact Insurance UK has an employee rating of 3.3 out of 5 stars, based on 1,117 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

1.0

Feb 28, 2017

Well, I found all the people who couldn't be employed elsewhere

Contractor

Recommend

CEO approval

Business Outlook

Pros

None. Unless you happen to be lazy. In which case this place is the cat's meow.

Cons

No leadership. No vision. Nobody setting the world on fire. Permanent staff are a collection of people who have been highly unsuccessful elsewhere. The rest are a massive amount of contractors and consulting houses. Not one iota of common sense anywhere. These folks are looking to maximize their billing time on the pay per hour front, and the Also-Ran's who are staff aren't wise enough to call them on it. The result is a ridiculous environment where things that should be a 2 minute conversation are actually 3 month engagements. This place is nut. And I am a contractor. I should be happy to just bill bill bill.

3.0

Jan 9, 2017

okay company

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Decent salary and benefits, good employees, good location, hours

Cons

Company has been in transition for years, lots of layoffs and people 'retiring'. People who are left are expected to do the jobs of more than one person. Company doesn't provide any funding for staff appreciation for employees, no Christmas party or anything

1.0

Mar 17, 2016

Awful place to be

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Some of the middle management are still doing good work and if you are in favour you will do well...until they get bored of you. Could be a 1-2 yr option as the remuneration package isn't bad.

Cons

There is very little integrity left at this company especially in the top tier of leadership. The best senior leaders left in 2014/15. It is a culture of political back stabbing. The UK HR function improved with recent departures but is still full of people who just dont add value.

Viewing 31 - 33 of 1,117 Reviews

Jobs at Intact Insurance UK

Intervention Claims Handler

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Reconciliations Assistant (12m FTC)

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£43K - £64K /yr

(Glassdoor est.)

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Commercial Property Claims Handler

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Well, I found all the people who couldn't be employed elsewhere

okay company

Awful place to be

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