Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (57) , Customer Manager (42) , Underwriter (33) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (17) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 135 reviews)); "Good benefits in the office" ((in 66 reviews)); "Good work/ life balance" ((in 57 reviews)); "Some great work and colleagues" ((in 37 reviews)); "good opportunity to do overtime" ((in 26 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 52 reviews)); "Salaries are low and progression inexistent." ((in 39 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 37 reviews)); "Long hours doesn't pay great" ((in 16 reviews)); "Senior management is double faced and takes the matters personally." ((in 15 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

Intact Insurance UK reviews

3.4

51% would recommend to a friend

(1,122 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Company ratings over time

Ratings trend for the last 6 months (1,122 reviews)

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Intact Insurance UK has an employee rating of 3.4 out of 5 stars, based on 1,122 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

1K reviews

5.0

Aug 18, 2021

Awesome Place To Work

Team coach call center

Recommend

CEO approval

Business Outlook

Pros

I have worked at More Than RSA over 18 years, started at 17 straight from school and never looked back! Throughout this time I have gained a wealth of knowledge and experience, several NVQ’s and extensive training in both my role as cm before developing on a talent academy pathway to Team Coach. I really enjoy my job and the people I work with are all lovely! Defo a recommended place to work!

Cons

At times it can be super busy/challenging however not really a con as there is always someone around to help and support you

4.0

Aug 17, 2021

Great People

Customer manager

Recommend

CEO approval

Business Outlook

Pros

-The people are so friendly and helpful - Very thorough training, you are not just thrown into the job instantly - Learn transferrable skills within customer service

Cons

- Opportunities for development either to different departments or higher roles within the company - Working on some weekends -

5.0

Aug 16, 2021

Nice Office Environment , Lovely Colleagues

Customer manager

Recommend

CEO approval

Business Outlook

Pros

I like working at RSA as I believe the job that I do makes a real difference to peoples lives. Everyday I learn something new or face a different challenge.

Cons

The shifts we work can be difficult depending on your life style. Basic pay is a bit low but there is well paid overtime if you want it

Viewing 703 - 705 of 1,122 Reviews

Jobs at Intact Insurance UK

Commercial Property Claims Handler

Halifax, England

View job

Commercial Loss Adjusters

Commercial Loss Adjuster

Commercial Claims Adjuster

Colchester, England

View job