Does Intact Insurance UK pay their employees well?

According to anonymously submitted Glassdoor reviews, Intact Insurance UK employees rate their compensation and benefits as 3.3 out of 5. Find out more about salaries and benefits at Intact Insurance UK. This rating has decreased by 7% over the last 12 months.

How satisfied are employees working at Intact Insurance UK?

51% of Intact Insurance UK employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Intact Insurance UK 3.3 out of 5 for work life balance, 3.3 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Intact Insurance UK?

Claims Handler (57) , Customer Manager (42) , Underwriter (33) , Analyst (22) , Claims Adjuster (19) , Project Manager (18) , Pricing Analyst (17) , Commercial Underwriter (14) , Actuarial Analyst (13) , Consultant (13) , Customer Service Representative (13) , Manager (13) , Motor Claims Handler (13) , Business Analyst (10) , Claims (10)

What are the pros of working at Intact Insurance UK according to real employee reviews?

"My colleagues the in Personal Lines business that I did work for were generally great people and my work was well appreciated and often interesting." ((in 129 reviews)); "Good benefits in the office" ((in 63 reviews)); "Provides good work life balance" ((in 55 reviews)); "Some great work and colleagues" ((in 36 reviews)); "The staff (excluding management) are all friendly." ((in 31 reviews))

What are the cons of working at Intact Insurance UK according to real employee reviews?

"Poor management who are completely unsuitable and untrained for their roles." ((in 49 reviews)); "Low pay compared to elsewhere and hard to gain wage raises without leaving and coming back" ((in 39 reviews)); "Salaries are low and progression inexistent." ((in 35 reviews)); "Long hours doesn't pay great" ((in 16 reviews)); "Senior management is double faced and takes the matters personally." ((in 15 reviews))

What are employees saying about Intact Insurance UK layoffs in 2026?

Explore Glassdoor’s employee reviews to understand what current and former employees are saying about Intact Insurance UK layoffs and their outlook for job security at Intact Insurance UK in 2026.

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Intact Insurance UK

Part of Intact

Intact Insurance UK reviews

3.4

51% would recommend to a friend

(1,122 total reviews)

Ken Norgrove

60% approve of CEO

54% positive business outlook

Ratings by category

3.5

Diversity & inclusion

3.3

Culture & values

3.3

Work/Life balance

3.3

Compensation and benefits

3.3

Career opportunities

2.7

Senior management

Intact Insurance UK has an employee rating of 3.4 out of 5 stars, based on 1,122 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact Insurance UK employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

1K reviews

4.0

Mar 2, 2019

Nice working environment but salary was poor.

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Good flexible working arrangements. Nice office environment. Friendly staff.

Cons

Poor salary. Lots of unnecessary meetings and team huddles.

1.0

Feb 21, 2019

Top Down Management

Accident benefits claims advisor

Recommend

CEO approval

Business Outlook

Pros

Work from home Flex start time Office located in Mississauga

Cons

Inefficient with their processes Management does not want to listen to their employees or feedback Cant take time off because of workload Unreasonable expectations from “the top” given workload (120-150 claims) Not much diversity Frustrating inefficient internal operating procedures Old school mindset

1.0

Feb 19, 2019

Could be better

Claims

Recommend

CEO approval

Business Outlook

Pros

Great seige mentality camaraderie amongst staff

Cons

Where to start... Answer the phone and hope we meet SLA is the daily mantra Send emails out asking staff for positive reviews instead of wondering why so many negative reviews about RSA on line. No leadership,so demotivating,if you have any ambition go somewhere else

Viewing 763 - 765 of 1,122 Reviews

Jobs at Intact Insurance UK

Assistant Underwriter

Manchester, Inglaterra

£26K - £47K /yr

(Glassdoor est.)

View job

Commercial Claims Adjuster

Colchester, England

View job

Commercial Loss Adjusters

Commercial Loss Adjuster

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Intact Insurance UK

Intact Insurance UK reviews

Ratings by category

Ratings by demographic groups

Reviews by job title

Nice working environment but salary was poor.

Top Down Management

Could be better

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