Intact reviews

3.9

75% would recommend to a friend

(2,162 total reviews)
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Charles Brindamour

87% approve of CEO

75% positive business outlook

Intact has an employee rating of 3.9 out of 5 stars, based on 2,162 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Intact employee rating is in line with the average (within 1 standard deviation) for employers within the Seguros industry (3.6 stars).

Reviews by job title

2K reviews
3.0
Mar 17, 2025
Recommend
CEO approval
Business Outlook

Pros

~Competitive salary and benefits. ~Hybrid work environment (though implementation could be improved). ~Opportunities for internal promotion. ~Intact is a competitive and progressive organization so they position themselves as a leader in the industry and operate with that confidence. ~Colleagues often stepped up to help one another during hectic periods. This strong teamwork culture helped get the job done even when things felt disorganized.

Cons

~Team dynamics vary significantly depending on location. While some teams are collaborative, others feel disconnected and lack cohesion. There can be subtle favouritism and exclusivity that make integration challenging. Stronger team-building efforts across locations would help bridge the gaps. ~Onboarding lacks depth! There isn’t a strong introduction to company values and mission and I had the chance to mention this to senior leadership. Employees are often thrown into work without a clear understanding of what Intact stands for, unless they actively seek out that information. ~Frequent management transitions create instability within teams. While promoting from within is great, the constant shift in leadership results in unclear expectations and inconsistent management styles. More structured leadership transitions would benefit both managers and employees. ~Workplace engagement is inconsistent! High turnover and constant workflow changes add unnecessary stress. ~Leadership inconsistencies create confusion—expectations discussed in private often changed without notice, and at times, workload distribution felt more reactive than strategic. Even during transition periods, tasks were unexpectedly added without prior communication, leading to frustration. ~Management at times appeared reactive rather than proactive, especially in response to internal engagement scores and other internal pressures. Decisions sometimes felt driven more by damage control than a genuine desire to support the team.

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Intact Response
1y
Thank you for your review and for sharing your experiences and feedback. We regret not having the opportunity to work through your concerns with you while you were still with us and we wish you the best on your career journey!
1.0
Mar 17, 2025
Recommend
CEO approval
Business Outlook

Pros

Remote work, used to have collaborative work but does not anymore.

Cons

Micromanaged. Toxic work environment. No focus on customers.

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Intact Response
1y
Thank you for your review. Our values are embedded in everything we do and our people make a promise to live by these values every day. If you feel that an employee is not living our values, we encourage you to speak with your HR Consultant.
4.0
Mar 14, 2025

Great

Recommend
CEO approval
Business Outlook

Pros

Flexible work from home arrangement

Cons

Repetitive tasks could get boring

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Intact Response
1y
Thank you for your review! It's important to us that our employees feel like they have the flexibility and balance that enables them to be their best!
Viewing 235 - 237 of 2,162 Reviews

Glassdoor has 2,929 Intact reviews submitted anonymously by Intact employees. Read employee reviews and ratings on Glassdoor to decide if Intact is right for you.