Senior management (majority of VPs and Directors) is unimaginative, myopic, and unwilling to take risks. Intuit doesn't embrace people who think differently. Group think runs rampant and the rank and file are unwilling to make waves because they want to keep their jobs and benefits. Employees are worried about layoffs now more than ever.
Cultish, meeting-heavy and process-heavy culture slows everything down. Most employees spend a large percentage of their time polishing power point slides rather than having useful discussion and getting work done. For all the talk about it being okay to fail, everyone is afraid of the appearance of failure because the culture is risk averse.
Intuit is not a meritocracy. Promotions are based on politics and popularity, not on results. Frequent reorgs make it impossible to have consistent, long-term priorities never mind executing on those priorities. Status quo rules. This is a marketing company first. For all the focus on innovation, growth is coming from acquisitions.
The company's reputation used to be very strong but is less so now. Intuit is perceived as yesterday's innovator. Employees are passionless and a bit scared. Leadership is mindless and gutless.
