Intuit reviews

4.2

83% would recommend to a friend

(11,740 total reviews)
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Sasan Goodarzi

79% approve of CEO

78% positive business outlook

Intuit has an employee rating of 4.2 out of 5 stars, based on 11,740 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The Intuit employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

12K reviews
2.0
Apr 19, 2010
Recommend
CEO approval
Business Outlook

Pros

1) Compensation is outstanding - really tops in their markets. Very nice incentives in many areas... 2) Great benefits and site locations (very nice facilities) 3) Very flexible for work - life balance / work from home (in some areas - others are flexible, as long as you still put in 80 hrs a week :)) 4) They have some compelling products - people recognize them when you mention.

Cons

This could go on for some time... 1) While compensation is stellar, it is never possible to truly predict if it will continue (i.e. if you will be managed out, despite your personal performance). Having job stability is not likely at Intuit - and mostly because of where you are in the company. Those that speak up (i.e. tell the truth about project health, etc) are marked and added to the next RIF list... those that don't get on the list when the management flip-flop/shuffle that seems to occur annually happens. So you have to choose to be true to your convictions and have integrity (something that the senior most management obviously gave up on long ago), or silent and have a job... 2) General lack of cooperation and consistency in planning and goals across business units has created a work of competing fiefdoms in the company... painful at best (particularly in 'shared services' groups that must try and service all these kingdoms) and terribly inefficient 3) There has been no real innovation here in a long time - despite all the push and talk about this (the leadership in this area is quite weak at the senior level) - all the 'innovations' have come from purchasing other companies and then laying off the workers at Intuit who were trying to build some half-thought out product of senior mgmt in that space. 4) The IT group leadership is, without any doubt in my mind, the least capable group of senior leaders (starting at the CIO on down) that I have every worked with... they take all the ills across the rest of the company and then magnify them dramatically. I cannot believe that a software and technology company such as Intuit can continue to drive forward with no technical leadership in this central area.... all the while outsourcing all the ability to execute and think to vendors and low quality 'partners'...

1.0
Dec 11, 2009

Stay Away - This Company is headed South

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Casual work environment, better than average compensation

Cons

Self-serving is rewarded. Those promoted and recognized are those who tell a good lie to the boss. It is completely normal to take credit for others' work and use it to advance your career. Whatever you do, NEVER point out a problem. The focus on "framing" encourages people to say everything in fine while the Compant goes to hll in a handbasket.

3.0
Dec 7, 2009
Recommend
CEO approval
Business Outlook

Pros

As others have said, working with (mostly) great people The facilities are very nice The benefits are absolutely top notch

Cons

As was very well stated in an earlier review, fear is quite pervasive in the company now. More important, I think, is the complete lack of trust. If excellent senior leaders present a compelling vision and then engage the talent in their organization to achieve it, then we have the opposite. You are encouraged and coached not to question or challenge. They hold sessions to collect input, but no listening actually takes place. This matters less now, as few see any point in saying what they really think. I've experienced some pretty awkward silences in skip-levels. The emperor has no clothes, but he looks so fine! If you're looking to join the company, make sure you do a thorough job of interviewing your peers and managers. There are a couple pockets of good leaders who are interested in mentoring and can help you grow professionally. That is -not- the norm anymore, so prospective employee beware. You need to interview for the culture of the group you're joining as line and middle managers have little power in the orgs with less evolved VPs. Best survival advice I've heard: "Remember it's just a job." Intuit may in fact be a better place to work for those just joining because they won't mourn the fact that it used to be a lot more than just a job. Positions previously located in the United States are being aggressively moved off-shore. Management believes that we should "leverage the best talent wherever we can find it": part of our globalization strategy. From a cold, corporate perspective these rationalizations sound reasonable. We are, after all, trying to do what will make the company successful and profitable for the remaining employees. It's hard to feel valued when you know if you leave they'll just move your job to India. Brad's messages are masterpieces of motivation and sincerity. But one must believe that his senior leaders are acting in accordance with his wishes in creating organizations devoid of trust or respect. One must conclude that either he is not really sincere, or that he is blind to the damage his team is doing.

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