J.P. Morgan reviews

As with many large employers, who you know sometimes becomes more important than what you know. Also, depending on your line of work, job can get very monotonous. I quite literally left the company because I was bored and felt I needed a different challenge. I have noticed that "hierarchy" plays a major role in everything the firm does... I saw many poorly qualified people (specially in my area "retail sales) dealing directly w/ the public; yet, the company seems to somehow turn a blind eye to that as long as the numbers are being achieved. It was a sad realization, but a true one. The company will not train you to be better at your job... that is entirely left up to you and your direct manager. I was lucky enough to have a fantastic Investment Manager... however, he was truly "one in a million" there... Technology at JPM is "ADEQUATE" AT BEST! Very much below where one would expect such a high profile company to be.

The downsides for working with this company are that you are at the bottom of the food chain, no matter where you are. You have to deal with explaining REG P and REG CC constantly along with the occaisional REG E and the customers just don't get it. They don't understand that if you have $100 in your account and swipe your card for $2, $4, $10, $99, that they go in whatever order the merchant processed them in not in sequential order therefore you incur atleast 3 overdrafts, which really is unfortunate however you signed for it when you opened the account! Its hard explaining to customers that no matter how many accounts that are linked to the card that it only debits the primary account and that if it no longer has funds in the account then you will overdraft and not automatically through some miraculous process money be transferred. I hate when customers don't fill out a deposit slip. I hate when they expect me to fix stupid. I hate when they expect me to speak 7 different languaged in several different dialects and get mad when I don't know what jasbfjb means. I hate when I have to baby them through transactions and why their way doesn't work.