JLR reviews

Running into non Professionals. People who don't know how to treat customers

Some managers have no people skills, and should not be representing a company of this size. Impossible to book a holiday. Use an archaic system where you have to find, and then get a form from a Unite rep on another line, usually in your 10/15min break. You then have to fill it in, find him again to sign it, and then find, and hand it to your manager, who will stick it in a pile for 3 months before letting you know if you & your family can go on holiday this year. Honestly this feels designed to make life difficult. Upto 45 mins to get out of the car park at times (Solihull) Some processes are not timed correctly, and some tools do not operate safely. There is a desire from the top for safety, however, the PL & PAM's only care about quantity, leading to accidents. Management family seem to have all the cushy jobs and progress through the compnay quickly Grievances against management are not dealt with