KAYAK reviews

4.4

88% would recommend to a friend

(403 total reviews)
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Peer Bueller

100% approve of CEO

77% positive business outlook

KAYAK has an employee rating of 4.4 out of 5 stars, based on 403 company reviews on Glassdoor which indicates that most employees have an excellent working experience there. The KAYAK employee rating is in line with the average (within 1 standard deviation) for employers within the Tecnologías de la información industry (3.9 stars).

Reviews by job title

403 reviews
3.0
Apr 1, 2021
Recommend
CEO approval
Business Outlook

Pros

- Well run company with a track record of success - Competitive salaries and benefits - Good work-life balance - Strong technical mentorship - Managers are competent, generally have been around for a while and know the company well - Strikes a good balance between a professional and casual environment - Nice offices with decent on-site perks - They invest in their employees and want people to stay long term

Cons

- Advancement is slow. - Management talks about horizontal culture but in fact it is very hierarchical, which can be disorienting until you learn to separate lip service from reality. - Bias towards status quo and conformity. Many employees are primarily concerned with protecting their position and appearances, making honest discussions and appraisals of situations difficult. - Lots of engineering work for scientists and analysts. More data and ML engineering support would help improve the pace of production and free up scientists and analysts to use their strengths. - The tech stack is old and the mindset towards developing data science products is very old school. The justification for using outdated and suboptimal approaches is usually a mixture of "we can't do that because we are too lean" and "we don't need to do that because we have been doing fine without it". - Management doesn't know what they want from Product Managers, leading to high turnover in this role. I would beware of joining as a PM. - Poor trust and communication between marketing Account Managers and data scientists. AMs can be forced to use algorithms which obviously aren't working well and if you ask the data scientists what is going on, you will get evasive maneuvers and bluster about how "sophisticated" the models are. - Poor record of retaining female tech talent and exceedingly few women in leadership roles. - Culture is ultra-WASPy fake nice. Diversity groups are forums to virtue signal, praise the company for how inclusive it is, and avoid challenging discussions that could upset anyone.

1.0
Mar 28, 2021

Avoid at ALL costs

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

Nice snacks and lunches, and that is literally it

Cons

Can only repeat what has been said before, unprofessional, backstabbing, managers with no clue what they’re doing, don’t expect any training to onboard and do your job, don’t ever expect any support or to develop your career. If you’re interested in having a career there please be willing to suck up to everyone, be treated like a piece of sh** and ignored for months until acknowledged and maybe eventually make it into the right group of people to have the right to get pissed all day and don’t do work but be praised. But don’t dare to actually try to do your job and be good and get anything positive from it. It’s just a horrible place to work and really bad for your mental health as well as your career.

Viewing 190 - 192 of 403 Reviews

Glassdoor has 470 KAYAK reviews submitted anonymously by KAYAK employees. Read employee reviews and ratings on Glassdoor to decide if KAYAK is right for you.