Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,794 total reviews)
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Gregory Adams

53% approve of CEO

61% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,794 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

15K reviews
1.0
Dec 17, 2015

Caveat emptor

Recommend
CEO approval
Business Outlook

Pros

Union negotiated pay is higher than most competitors. Ability to transfer between facilities if you know how to play the game.

Cons

They run a sweatshop operation. It's a very hostile work environment; "he said she said" type stuff, makes game of thrones seem like friendly competition. It doesn't matter how well your work is performed, if you're 4 minutes late you can (and will) be called to speak with your manager. The buck never stops getting passed. VERY bureaucratic, makes Congress look like gifted negotiators.

4.0
Nov 29, 2015
Recommend
CEO approval
Business Outlook

Pros

GREAT pay, benefits, and call center is open from 6 am to 10pm so working a shift that works for your life is very possible

Cons

horrible management and union. Constant inbound calls gives zero room for downtime. You are monitored on every single thing you do and every second you are off the phone is counted and can lead to discipline and termination. Even one minute tardy is severely reprimanded making it extremely stressful

2.0
Oct 5, 2015
Recommend
CEO approval
Business Outlook

Pros

Great for people passionate about being apart of a leading healthcare organization. Compensation is competitive, bonuses can be significant. Once you learn the organization and the politics, you can be very successful and build a rewarding career.

Cons

Highly political and at times, abusive workplace. Significant lack of strategic business leadership causes unattainable workloads and disconnected priorities. Tenured workforce resistant to change challenged with an imperative to innovate their model of care.

Viewing 91 - 93 of 14,794 Reviews

Glassdoor has 16,810 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.