Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,805 total reviews)
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Gregory Adams

53% approve of CEO

62% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,805 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

15K reviews
2.0
Feb 11, 2009
Recommend
CEO approval
Business Outlook

Pros

Medical benefits, retirement and if you are expert in buttering you will go far

Cons

No praise for good deed, no value for good knowledgeable worker, no communication between management and staff. The management needs to get more experience in dealing with people. They need new management who are conversant with new methodology of running business. The clinical system program managers want to be within their comfort zone and hire people from among themselves.

4.0
Feb 10, 2009
Recommend
CEO approval
Business Outlook

Pros

Kaiser provides excellent medical and dental benefits for self & family. Good wage (well earned). Good vacation and ill time allowed. They provide exceptional medical and dental care, and really have a heart towards the members and giving good customer service. They are getting better about getting rid of employees who are not being productive or doing their part - this is long overdue.

Cons

Good people have been fired and incompetent people hired in their place. Systems have failed, but yet they remain. Kaiser is unwilling to concede when a system or appplication fails. Millions of dollars are wasted on systems that do not work, or are not correct. Billing, claims, group accounting processes - things are messed up, and a lot of money has been wasted. There is a lot of pressure on managers, staff & doctors to do the impossible.

3.0
Feb 5, 2009
Recommend
CEO approval
Business Outlook

Pros

I gotta admit, I got in to my current job with KP-IT because I knew someone in management in KP-IT. It beats being a contractor. Right now, with this recession and all, having a job that is salaried+benefits is GOLDEN, if you ask me. I think I am getting paid pretty well, considering. If I had to pick the best thing about KP to work for them, it has to be the people I work with.. shoot, even the people I don't work with on a dialy basis are really nice (with the occasional rare exception). I have made several friends since working for Kaiser; and in the I.T. world, having professional contacts is very good to have, especially if you decide later you want to move on to a job in another department, or even leave KP altogether. Having a good work environment co-worker-wise makes the day a lot easier to get through.

Cons

Working in KP-IT has definately been interesting, however it seems like every time there is a budget cutback or 'hiring freeze', the first thing to get put on hold is any kind of Kaiser-paid-for training. When I worked support for a past employer as a salaried employee, we got to go to one company-paid training even each year. Since I have been with KP-IT I have been to one KP-paid training event, PERIOD. It would be nice if they invested a little bit more in us; the cost of an outside training event most certainly can be written off as a business expense, I suspect, so I don't see what the hold up is..

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Glassdoor has 16,821 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.