Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,804 total reviews)
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Gregory Adams

53% approve of CEO

62% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,804 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

15K reviews
5.0
Jan 16, 2009
Recommend
CEO approval
Business Outlook

Pros

The Pay, Benefits, and Union are great reasons to work here. We also get a bonus every year. I like working in the medical feild and helping patients. At the pharmacy we're the last place patients go before they go home and I think it should be a pleasent experience. You don't know what has already happened to the patient before they come to us. They could've been told there really ill or that a loved one is dieing, or they could be there for chemo therepy or just getting a refill. Also, who know's how long they waited at the doctors office. So, I like being they last person they see before they leave and I thry to encourage them with excelent customer service.

Cons

I can't think of any. Just the usual that you might not always get along with management.

4.0
Jan 11, 2009
Recommend
CEO approval
Business Outlook

Pros

Autonomy ,team based environment, supportive, provides high quality patient care,excellent salaries and benefits, tuition reimbursement,collaborative stle between nurses and physicians,good employee morale,regular recognition and feedback

Cons

Slow hiring process Internal job postings first

4.0
Jan 8, 2009
Recommend
CEO approval
Business Outlook

Pros

1. Work-life balance. The workload is often time manageable and they don't make it difficult to use 2. Opportunity to learn all aspects of health care. The company has a health plan, medical group and facilities so you get exposure to all area of health care insurance and delivery. 3. Autonomy. This may be a product of necessity rather than culture but in most consulting, analyst, and pm functions you are given the autonomy to manage and direct your own work.

Cons

1. Lack of focus and direction. There is not a consistent message and directive that simplifies decision making i.e. we seek to satisfy customers. if the process reduces customer satisfaction than change it instead of getting into a political battle. 2. Poor planning by leadership. There is very little discipline for planning ahead and establishing goals which causes everyone to lose focus and momentum. 3. Not a performance driven culture A symptom of stated issue #2 the staff is not motivated to perform beyond "good enough". It is an expected result when the reward for stellar performance is not much more for average performance.

Viewing 14647 - 14649 of 14,804 Reviews

Glassdoor has 16,820 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.