Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,802 total reviews)
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Gregory Adams

53% approve of CEO

62% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,802 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

15K reviews
3.0
Oct 7, 2008
Recommend
CEO approval
Business Outlook

Pros

I am very proud to be associated with Kaiser Permanente for it's model of preventive and integrated health care. There is a strong focus on improving the quality of care provided, and there is a lot of research that has drawn national, and sometimes, international attention. Community service is emphasized and encouraged, and it is expected that employees will give back to the community in terms of time or efforts. There are policies in place to allow employees to take time off to go participate in humanitarian or military service without any negative impact to their career. In addition, the benefits are very good, with a significant amount of vacation time, pension, and insurance benefits. Finally, due to the size of the organization, there are often job opportunities throughout the region, allowing flexibility if needed.

Cons

Some of the concerns that I see are a top-down management style in which the senior-level leadership seems disconnected from what is occurring at a facility level. There are alway multiple initiatives being rolled out, and it can come across as reactive rather than well-planned. As a result, it is often difficult to see sustained culture change. There are also a myriad of meetings, which often prevent the managers from being able to support front-line staff and do the daily work expected. Work-life balance is not encouraged, and there is frequent turnover at a management level. In addition, the union contracts are structured to provide the maximum benefit and little ability to reward excellent performance. As a manager, my experience has been that there is very little support for dealing with performance-related issues.

4.0
Oct 1, 2008
Recommend
CEO approval
Business Outlook

Pros

I'd have to say the best reason to work for Kaiser Permanente is the benefits. My daughter and myself have the best coverage imaginable. No copays for anything... office visits, surgery, hospital stays.... we only pay $5 for prescriptions and that is it.

Cons

I don't know how it is in other areas, but the Service Area that I work for does not do a very good job of showing their appreciation for a job well done. They make a lot of promises and then don't back them up, and it's always someone else's fault. I have received nothing but excelent reviews and taken on more work than I was hired to do, but the promotion that I was promised never came. And their explanation, someone else said that they don't have the budget for it right now. Obviously they have the budget, but why spend it if you don't have to?

Viewing 14671 - 14673 of 14,802 Reviews

Glassdoor has 16,818 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.