Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,800 total reviews)
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Gregory Adams

53% approve of CEO

62% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,800 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

15K reviews
3.0
Dec 8, 2008
Recommend
CEO approval
Business Outlook

Pros

Kaiser will the around for the long haul. It has incredible potential to be the deliverer of the nation's single-payer-health plan. I believe in its future. You can transfer to a huge variety of other departments, regions and states. The schedules offered in a 24 hour facility can be exceedingly convenient. The benefits are worthy and it is precisely why I work here.

Cons

It seems that typical management prefers the ant-on-a-treadmill worker rather than the person who thinks about what they do, notes trends in errors and suggests how to make the work flow more efficient. You may not be well received if you speak up. I have witnessed too many instances of continued methodology which makes my department look good at the expense of the next department up the food chain. The larger the organization the larger the disorganization. I am sorry I am unable to help Kaiser improve efficiency. The Union is a double edged sword. Yes, it offers security, but it also shields those who are unworthy of it. Managers do not read(or abide) by the Union Contract unless a worker takes the contract and literally points to the paragraph in question. Combative stance with your co-worker(and your boss is a co-worker) is a bad stance. Nor does the Union support the direct language printed in black and white within the contract if they choose (with a wink from Kaiser management) to not do so. There is no where to go when this happens and trust has eroded here. Kaiser has not learned to hire intelligently. The work ethic can be embarrassing to observe.

3.0
Dec 6, 2008
Recommend
CEO approval
Business Outlook

Pros

Kaiser provides job security as they rarely fire anyone.

Cons

At the Medical Center level, there is not a solid strategy for the future. It is very hard to find out the goals of the medical center. Plus the leadership is usually just promoted to their position so many of them do not have the skills to lead. Finally, most of the work force (management side) is old (mid to late 50s).

3.0
Dec 3, 2008
Recommend
CEO approval
Business Outlook

Pros

Good pay, great benefits (get full benefits for you and your family if you work 20 or more hours per week!) though the benefits slightly vary between management and union positions, great opportunities for learning and advancement if you can find out about them(!), discounts on OTC medications and eyewear (contact lenses and glasses), .

Cons

Generally poor communication throughout the organization! Often times, you find out about a new policy/protocol from causing an error or getting reprimanded first! Though this can vary depending on the manager you have. With my current manager, she has provided us with information (and implemented huddles) which I never received with my previous managers. Lazy employees who get away with it! Management can't do much or go up the chain of discipline with union workers. One major barrier is the laughable Labor Management Partnership. It is NOT a partnership. It's a joke. As a result, Kaiser could become an awesome powerhouse of a medical organization but they have lazy, unaccountable workers - from Housekeeping (EVS) to Leadership. Middle managers get a ton of work and responsiblity put on their plate. New managers do not get much in terms of training. They are overworked and unfairly scapegoated with a problem occurs in their department.

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Glassdoor has 16,816 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.