Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,797 total reviews)
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Gregory Adams

53% approve of CEO

61% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,797 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

15K reviews
2.0
Aug 1, 2008
Recommend
CEO approval
Business Outlook

Pros

The vacation benefits here rapidly accumulated while I was there at like a day and a half a month. Its easy to schedule in the time you want off and this doesn't account for the personal and sick days. With all factored in its possible to take 5 weeks off a year. The health benefits are practically free. Scheduling the checkups can be done through the member website without a phone call. Socially, the large employee base makes it easy to find friends and the diversity within the organization is world-class. Also, working here is different from a typical agency where deadlines are back-to-back as projects generally have fairly long release cycles.

Cons

The good things about working here can be a double-edged sword. Interpersonal relationships and friendships sometimes get in the way of a project progressing. The time allocated for most projects helps to smooth over this issue by making plenty of slack for lack of productivity caused by "people" problems. Most solutions to organization and communication problems are solved by very round-about indirect means (kludge) by management which married the organization to the kludges of past as time went on. So after a year or two a "solution" would require its own set of resources full-time. It is frustrating for a detailed person who is keen on progress and communication to overlook this for an extended period of time.

3.0
Jul 30, 2008
Recommend
CEO approval
Business Outlook

Pros

Great benefits, and knowledge of employee staff. If you work for KP-IT, prepare to work hard and off hours if necessary. Tools and software are pretty current as KP does spend money on the latest technologies.

Cons

Morale. Senior management has constant re-org's and some ppl have to re-interview of their jobs. Senior management also schedules major releases around the holidays, and advises employees not to take any time off during the holidays (Thanksgiving, Christmas, and etc). Most of the talented ppl work for a few years and end up leaving as a result of senior management not keeping the employees happy.

2.0
Jul 30, 2008
Recommend
CEO approval
Business Outlook

Pros

There are many opportunities to improve the health care delivery system at Kaiser. The organization - and this refers to the "corporate" functions - is well aligned around the importance of delivery of care, and improved health outcomes, to all patients. It can be really great to feel part of such an important mission, and to see the potential for a working model of health care delivery that is better aligned in its incentives than most of the industry in the U.S. Retirement benefits are excellent, if one stays for at least 5 years. (Kaiser still has a defined benefit plan, in addition to a 403(b).) At some point (maybe at 10 years?), a retiree gets health care coverage for life!

Cons

Most of the "corporate" executives have learned that they need to self-promote and protect their own interests in this highly-political environment. When moving beyond areas that directly affect the delivery of care, the politics of self-interest and turf seem to take over. It can be extremely difficult to get the right things done for Kaiser Permanente as a whole, because one must balance the frequently competing interests of the individual executives. Because of the longevity of Kaiser (over 50 years) and the traditions behind that, as well as the political climate, change is difficult to make happen - even when there are really compelling reasons for it.

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Glassdoor has 16,813 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.