I was very excited to work here in the very beginning. However I should have taken heed to the negative reviews from former employees as well as the legal trouble Kaiser is ALWAYS in. Kaiser is always being sued by either a patient or a former employee. I was terminated during my probation period over hearsay.
The 70-something days I was there, I only saw my supervisor TWICE for maybe a few hours. Yet she claimed she received all these complaints about my attitude and my work attire: she claimed someone said I was wearing jeans and a mini-skirt. Yes...a mini-skirt. And she was so convinced that this was true, despite only being at my work location twice. How would she know if I violated dress code if she was almost NEVER there? I had never heard a word about anything I was doing wrong until the day I was fired. Nothing.
Now to my coworkers: lazy. I was left to my own devices many times due to my coworker either picking up her car at 3pm (not allowed, by the way), and holding long conversations with her husband or other employees while patients are waiting to be served. Day after day, I was handling the window and the phones on my own because my coworker didn't feel like working. Yet no one complained about that. Not to mention, on one occasion, we "lost" a patient's school form. My coworker did not document where she left the form and the patient made a complaint to my department manager. After some research, we found it upstairs in another department (as the patient was coming in over the weekend for some other business). My department manager actually blamed the front desk clerk in the OTHER department for not giving the form to the patient....and NOT my coworker, who failed to document where she put the form in the first place. That should have been my first red flag, because documentation is EVERYTHING in a Medical Records department.
I did file a complaint about HIPAA violations to OCR. Maybe that had something to do with my termination. But hearsay does not hold up in any court, INCLUDING unemployment. Which of course I won because Kaiser could not produce any evidence of my wrongdoing. The shock and the pain of being fired has worn off, because I hold myself to a high standard, and I do not operate well in a high-school work environment that is rampant with favoritism. Despite losing my income(which was GREAT) I am glad to be gone.
