Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,786 total reviews)
avatar

Gregory Adams

54% approve of CEO

61% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,786 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

15K reviews
1.0
Jul 22, 2021
Recommend
CEO approval
Business Outlook

Pros

Health coverage for families. The benefits, in general, are decent.

Cons

Kaiser might be an excellent fit for those providers directly out of training but only for a short period. You can most likely get a slightly smaller base salary out of the gate, and they sometimes offer sign-on bonuses/loans when they feel like it and to whom they think worthy but avoid taking this as they will undoubtedly ask for it back even if you move roles within Kaiser. I’ve seen this happen many times and see the same issues with the home loan. Back to the salary. The recruiting team will show you an expected salary after five years of service, reflecting a 5% increase each year. This is false and misleading. Even with the highest productivity with your group and very high patient satisfaction surveys, you will receive a generic letter in the mail thanking you for another year of dedication and a rate of increase less than 0.80% that feels more like a slap in the face. All the while, record inflation is rampant throughout the country at the same time when we live in the most expensive part of the country in California. To add insult to injury, during the pandemic, while we have been putting our lives on the line every day and putting our families at risk while Kaiser is making record profits of over $2 BILLION per quarter, they took away our overtime pay while on service. So, we step up, and they reduce our salary. Where is the fairness in that? We are certainly not treated like family at Kaiser like they love to tout. We are treated like third-rate expendable profit machines without the benefit of sharing the fruits of our 14-hour daily labors. The Kaiser model is not sustainable for the physician as you would be doing yourself a disservice in the long run for remaining at Kaiser. It might be feasible for two-three years max but less lucrative and tiring long term. There is no administration time while panel maximums are increased every time an intelligent physician leaves, and they decide not to backfill that position to save money. Everything at Kaiser ultimately comes down to profit and more ways to extract that profit from the physicians who give their lives for a system to take it away. There is an article titled why I left Kaiser that I recently came across with a quick internet search, and I recommend that you read it as well. A few of us are looking to start our own Reddit to share ongoing woes as they keep coming every way you turn the longer you stay at Kaiser.

1.0
Jun 14, 2008
Recommend
CEO approval
Business Outlook

Pros

You get your own office in the Pleasanton buildings. Public transportation is readily available. Work from home is available and you get your own cell phone so you can be reached 7x24. KPIT has a large IT budget and I have not seen any layoffs when I was there but you also get deadwoods hanging around not carrying his own weight. The engineers are bright and hard working especially the ones from India. They work and work without complains but there are also deadwoods. Pay and bonuses are decent.

Cons

Management, definitely management. In KPIT my department's management structure mainly consists of managers with India background. They are pretty technical people but really have no sense of what it takes to be managers. They hang together and they whisper and pass information back and forth among themselves. They definitely know their pecking orders. If an Indian IT Director says jump the Sr. Indian Managers would say how high and then in turn he tells his reporting Indian manager to jump x number of feet and he would in turn tell the rank and file engineers to jump x number of feet. They follow their superior's orders blindly and expects their subordinates to do the same. They are very results conscious. That means you are expected to do 60 hour work weeks for months at a time with no time off (and your comp times you are expected to carry your cell phones) to complete your tasks. These are not managers with "your" career goals in their best interest. They are concern with looking good in front of their customers/stakeholders so they too can become Directors and Sr managers. Mangers will say one thing to you and turn around say something else to the stakeholders to make themselves look good. If you are on the team and make a mistake with the stakeholders there is no way they will step up to protect you the employee. They will literally hang you out to dry just to ensure your mistake does not make them look bad and stall their career advancement. These managers are very political and they are very good at playing the political game and they know what it takes to ensure you don't make them look bad. Probably not all of KPIT is like this but in this IT department in Pleasanton that was what I observed and experienced for 2 years. If you get an offer with KPIT in Pleasanton I would highly recommend speaking with the sw engineers and support engineers to understand what the working environment is all about. Once a week you are expected to work a 12 hour shift doing support (they don't ever tell you this during your interview. They also do not tell you that your are expected to be available 7x24 either). Don't get fool with the KPIT recruiter and recruiting web site presenting the job description as the best thing for your career. Do not make the same mistake I made!

Viewing 22 - 24 of 14,786 Reviews

Glassdoor has 16,801 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.