Kaiser Permanente reviews

3.8

69% would recommend to a friend

(14,810 total reviews)
avatar

Gregory Adams

54% approve of CEO

61% positive business outlook

Kaiser Permanente has an employee rating of 3.8 out of 5 stars, based on 14,810 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kaiser Permanente employee rating is in line with the average (within 1 standard deviation) for employers within the Salud industry (3.4 stars).

Reviews by job title

15K reviews
2.0
Jun 5, 2014
Recommend
CEO approval
Business Outlook

Pros

Helping to get employer groups to offer cost-effective, high-quality health care to their employees.

Cons

In the area where I worked, having no clear idea of the value of the "product" (marketing), the insanity turned to managers thinking themselves powerful by being abusive and ultimately helping to destroy the teams that actually got work done.

1.0
May 23, 2014
Recommend
CEO approval
Business Outlook

Pros

Pay and benefits are second to none in the call center world.

Cons

Benefits are great. Morale is extremely low and getting lower by the day. Favorites get put on "special projects" that entail wandering around aimlessly and socializing. No hope of promotion, even if you basically trained most of newer representatives. Upper management is adept at finding new ways to run their best employees off. They put more energy into punishment than praise, reacting instead of being proactive. Taking vacation time or docking pay if you have to pee outside your break times is ridiculous. Otherwise, the pay and benefits are amazing; they pay more to their cust svc reps than united health care pays their managers, by like $10K.

1.0
May 17, 2014

Poorly run, unethical company

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

I can't think of a single good thing about this place.

Cons

Poor management. Incompetent, back-stabbing co-workers. Groups work in silos and do not communicate well with each other.

Viewing 241 - 243 of 14,810 Reviews

Glassdoor has 16,826 Kaiser Permanente reviews submitted anonymously by Kaiser Permanente employees. Read employee reviews and ratings on Glassdoor to decide if Kaiser Permanente is right for you.