Kroger reviews

3.1

42% would recommend to a friend

(24,234 total reviews)
avatar

Rodney McMullen

31% approve of CEO

36% positive business outlook

Kroger has an employee rating of 3.1 out of 5 stars, based on 24,234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kroger employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

24K reviews
2.0
Jan 27, 2023
Recommend
CEO approval
Business Outlook

Pros

If you don’t mind fast-paced, unreasonable demands, and don’t have a life, then I guess Kroger will work. It’s not bad to start as long as you don’t be late constantly or be lazy. Not that kinda job.

Cons

Very High Stress, constant interaction with aggressive customers, management are conniving and deceitful, Union is completely broken as far as Local 1059 Central Ohio, in both President and members. Hours are being cut so far as to almost destroy every dept, and we all know if you have one lazy person who doesn’t care, (like most dept have more than 1) then the person who actually cares gets ripped. If you’re new, they’ll let them steal, but anyone older than 3 yrs and they will get you for accidentally taking a $1.79 comb(Had to defend a girl as I’m a Union Steward. A real shame). They will put more and more on as they continue to reduce hours in hope of taking in money. They just don’t care at all for either customer or employee. If they cared, they’d fire the lazy nobodies and protect the ones who care and get them the help they need, so that way no one’s going home tired and in danger of falling asleep on the road.

2.0
Jan 11, 2019

High school students beware

Recommend
CEO approval
Business Outlook

Pros

You make at least 10 dollars an hour The union

Cons

The union Seriously. The dues cost you weekly. The first hour you work in a given week is just for union dues payment. As a high school student when I worked this job (I was a senior and I am now graduated and in college with a better job that doesn't involve customers splashing chicken juice on me), the managers really didn't respect that I was a student trying to succeed in order to graduate. They'd call me during school hours, on my off days, and threatened me and my other young fellow employees with the idea that if Kroger was busy enough, they could force us to stay an extra hour past hour shift. One day I called off to do a makeup test, and they wanted me to come in after I was done and work my shift which was 6 hours. I got done at 6pm with my test, and needless to say I didn't go in to work to midnight. I didn't go in at all. They also got angry with me on days when I was sick and didn't even go to school and they wanted me to come in to work. Even when I had pink eye, the managers didn't care. I could've infected customers, as I was a cashier who handled food and money and had to be in direct contact with people. It also made them look really bad, because I was quite obviously miserable and diseased. Not to mention the harassment from assistant customer service managers. Waking up on Saturday mornings ( or really any morning of a day I had off) with 3 missed calls, 5 Facebook messages from your manager and, somehow, 726 voicemail messages from Kroger. "Hey this is _____ I was calling to see if you could come in to work today 12 to 8 PM give me a call back as soon as you can to let me know."

2.0
Jan 12, 2018

Pharmacist

Recommend
CEO approval
Business Outlook

Pros

Computer system helps prevent errors, many clinical initiatives available, most patients are more laid back than other pharmacies and don’t mind the wait because they have grocery shopping to do

Cons

Have worked for the company for decades at 40 hours a week, now they are making many of us go to a modified position of 32 hours a week at 80% of our pay. This is retail and corporate does not care about its employees, only about meeting metrics and their bottom line. There is already a problem with understaffing and trying to meet all the goals they set forth, now cutting hours is going to make all of that impossible to accomplish, especially from disgruntled employees

Viewing 37 - 39 of 24,234 Reviews

Glassdoor has 24,898 Kroger reviews submitted anonymously by Kroger employees. Read employee reviews and ratings on Glassdoor to decide if Kroger is right for you.