Kroger reviews

3.1

42% would recommend to a friend

(24,234 total reviews)
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Rodney McMullen

31% approve of CEO

36% positive business outlook

Kroger has an employee rating of 3.1 out of 5 stars, based on 24,234 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Kroger employee rating is in line with the average (within 1 standard deviation) for employers within the Ventas al mayoreo y al menudeo industry (3.5 stars).

Reviews by job title

24K reviews
1.0
Nov 10, 2014
Recommend
CEO approval
Business Outlook

Pros

Health Insurance if you manage to stay with them. Otherwise, none.

Cons

* If you look on the list of reviews here in Glassdoor you will see that more than half of the reviews made by "co managers" have 2 stars or less. What does that tell you? ** Co-manager has the highest turnover percent in the entire Kroger Co. It is above 50%. And there's good reason(s) why. I did their training program called MD1 a few years back, and let me tell you something. It is absolute rubbish! I'll tell you everything you should know about Kroger's management program, how it works, the truth behind doors, and why you should steer clear. *Be careful what you tell people. Not everyone who smiles at you is your friend. Gossip is all over Kroger. On your first day, you will be lucky if the store manager is even aware of your new employment as a trainee at their store.. Other co managers of that store will know nothing about it. Who you are, why you're there, what to do...nothing. The store manager is supposed to be your "mentor manager", but don't expect him/her to have anything prepared for you that week working with him side by side. They will not want to make time for your questions. The so called "core values" you hear about redundantly are never disclosed or discussed with the associates. The farthest they may go is to departmental heads. And do you even think the deli clerks, cashiers, produce clerks etc. would even care about that considering how little they're paid? A few weeks into the program you will go to the regional office of your districts where you will sit for 10 hours a day listening to Kroger's plans of wishful thinking on how they're going perfect the business. They're goal is to have customer satisfaction levels for all stores to be a whopping 80% by sometime in 2015. Impossible. Most stores are lucky if they can hit 70%. Some are even below 60%. It's a fantasy world of perfection at the office. When you return to your store, you'll have around 100-150 papers to organize and plan out all on your own how you're going to complete your tasks.The store manager will know nothing about what you just learned at the divisional office and what your assignments are. Oh and they talk about surpassing Wal-Mart soon. Sure, Wal-Mart's net revenue for 2013 was over $16 billion. Kroger's was $1.5. Kroger is in the Top 10 Lowest paying companies in America. Right there next to Wal-Mart. You will get constructive criticism always, not compliments. You may have done something correct, but when it's reviewed by management they will look for the negatives in it. You will have nearly 100 online lessons and you can't jump to the quiz at the end. Your base pay will be $40k, but there is an overwhelming amount of stress and work to get it. You will always work 6 days a week and overtime which means nothing when you're salaried, Don't count on holidays either. There is extreme favoritism and prejudice in Kroger. If your manager doesn't like you for any reason, he will find a way with minutia to get rid of you. I was once written up for taking my tie off in a bakery assignment. Promotion within the company is very limited. Kissing butt in upper management is how it's done. So, like I've said above Kroger sucks. A co manager job is good for a person who started in their teens, knows people from all around the district and is pseudo friends with the store manager and district manager . This is no job for a recent college grad with a BBA or similar.

1.0
Sep 23, 2015
Recommend
CEO approval
Business Outlook

Pros

There is really nothing good I can say about The Little Clinic besides it gave me patient care experience, but it wasn't much.

Cons

If the management doesn't like you they will BULLY you until you quit. They play favorites. They would sent nasty and rude emails threatening your job. If you do something good for the company the management will take all the credit. I hated working at the little clinic, all they wanted was money. They would take patient even if the patient needed to go to the hospital. They attack the weak, just to get better numbers and money. If the patient needs to go to the hospital and we do not take they're INSURANCE, we will still see the patient, they will have to pay $85, and then be told to go to the hospital. They are taking avange of sick people.They don't care about patients or the employees. This place was joke to work for.

2.0
May 30, 2014
Recommend
CEO approval
Business Outlook

Pros

There are some really nice people here and there throughout the company. Lots of different technologies (albeit outdated) supporting many different areas of business, so there is a lot for an entry-level person to learn. You might have the opportunity to bounce to another team every couple years if you're looking to learn something new. It's a great place if you want to settle down, quit learning, and just ride out a job for the rest of your career. The employee discount is nice. I'd imagine this is a decent place to be a contractor at. No overtime depending on your contracting firm. Likely working on developing new applications. The option to buy vacation time is really nice. They give a lot to charity.

Cons

Management loves process and paperwork, having a process for everything. Management senses an issue with a project? Let's add in some process and paperwork. Need a 5 minute chat with someone from another team in IT? Just spend 15 min and fill out this form requesting their time. Needless to say, Kroger IT is in no way agile except for maybe 5% of their projects. However, every team will claim they're agile because they hold 45 min stand-ups every morning. Terrible work-life balance. Management tends to over-promise to make themselves look good, often without listening to your feedback. This means forced overtime. Overtime that is in _addition_ to 24x7x365 support overtime; even if you're on a "rotation" you could be expected to be available at all times. Most (not all) people are just riding out their careers (to be fair, likely burnt out due to the overtime, processes, and paperwork). They're done learning, done innovating, done caring, and, due to this, generally aren't great to work with if you have a dependency on them. You'd think managers would help in this area considering it's their job. They won't. They expect you to continue nagging the other teams' managers if you have a dependency on them. Due to this, a majority of a developer's job can end up being nagging other teams to get things done. Managers reinforce this by basing your merit increases and promotions on this ability instead of technical ability, which is reflected in the quality of the applications. You'll see many (not all) higher level developers without a lick of technical competency. This is how. Kroger has lost many good developers over the past few years because of this. Pay. Even after reading the above, the job might be worth it if you were paid a premium. Unfortunately the opposite is true. Also, negotiate for pay up front, because once they have you locked in you likely won't see a significant pay increase until you leave the company.

Viewing 4 - 6 of 24,234 Reviews

Glassdoor has 24,898 Kroger reviews submitted anonymously by Kroger employees. Read employee reviews and ratings on Glassdoor to decide if Kroger is right for you.