Does Lufthansa Group pay their employees well?

According to anonymously submitted Glassdoor reviews, Lufthansa Group employees rate their compensation and benefits as 3.4 out of 5. Find out more about salaries and benefits at Lufthansa Group. This rating has decreased by 1% over the last 12 months.

How satisfied are employees working at Lufthansa Group?

67% of Lufthansa Group employees would recommend working there to a friend based on Glassdoor reviews . Employees also rated Lufthansa Group 3.7 out of 5 for work life balance, 3.7 for culture and values and 3.3 for career opportunities.

What are the top reviewed jobs at Lufthansa Group?

Flugbegleiter (85) , Flight Attendant (48) , Intern (26) , Flugbegleiterin (20) , Account Manager (18) , Customer Service Representative (17) , Praktikant/in (17) , Pilot (16) , Praktikant (16) , Cabin Crew (14) , Airline Pilot (13) , Key Account Manager (13) , Accountant (12) , Passenger Service Agent (11) , Manager (10)

What are the pros of working at Lufthansa Group according to real employee reviews?

"Good benefits (even within the airline industry)" ((in 49 reviews)); "Overall colleagues are nice." ((in 32 reviews)); "Great team as well as interesting tasks" ((in 31 reviews)); "Great work life balance here" ((in 28 reviews)); "Benefits are great with good flight benefits." ((in 27 reviews))

What are the cons of working at Lufthansa Group according to real employee reviews?

"Low Salary and Complex organisation structure / hierarchy / process" ((in 70 reviews)); "Bad management, trying to ruin Arline, not more to add, all said!!" ((in 31 reviews)); "Low pay and almost non" ((in 26 reviews)); "long hours and need a change" ((in 13 reviews)); "Giving each team member for better opportunities and career growth" ((in 7 reviews))

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Lufthansa Group

Lufthansa Group reviews

3.9

67% would recommend to a friend

(573 total reviews)

Carsten Spohr

66% approve of CEO

47% positive business outlook

Ratings by category

3.9

Diversity & inclusion

3.7

Culture & values

3.7

Work/Life balance

3.5

Senior management

3.4

Compensation and benefits

3.3

Career opportunities

Lufthansa Group has an employee rating of 3.9 out of 5 stars, based on 573 company reviews on Glassdoor which indicates that most employees have a good working experience there. The Lufthansa Group employee rating is in line with the average (within 1 standard deviation) for employers within the Transporte y logística industry (3.7 stars).

Ratings by demographic groups

Race / Ethnicity

Gender

Sexual orientation

Disability

Parent or family caregiver

Veteran status

Reviews by job title

573 reviews

2.0

Aug 6, 2016

Value of Employee and Customer Service VS Bottom Line

Anonymous employee

Recommend

CEO approval

Business Outlook

Pros

Used to be if you had a family and wanted to work part time- the opportunity to adjust your schedule to your needs was there

Cons

So much outsourcing of the internal operations from reservations- to check in- to post travel issues that the company has lost sight of the idea of Customer Service. Excellent Customer Service does not come without a cost. Also the way standard employees are treated is very different from management from salaries to perks. Great perks if you are an Ex-pat at the expense of the local employees. Threat of your position being outsourced to another country/company is always hanging over your head unless you are management.

5.0

Jul 10, 2016

Nice work environment

Flight attendant

Recommend

CEO approval

Business Outlook

Pros

An overall good work environment with heaps of possibilities to create your own shedule. A fair salary with expenses paid on top Wide range of part-time modells

Cons

Not the best conditions when it comes to ID travel conditions Having to pay for your uniform, luggage and shoes

3.0

Sep 20, 2013

lufthansa gts

Customer service consultant

Recommend

CEO approval

Business Outlook

Pros

Amazing flight benefits Very friendly envionment Good opportunity to learn customer service skills It's perfect if you want to get some experience in a multinational and enjoy travelling around the world

Cons

Salary is very low, almost minimum wage You're treated like a slave (management has no interest in giving you a good work/life balance, if you need time off you have to beg and it's never confirmed until the last minute; if you leave your desk to go to the toilet/canteen, there's a 'timer' and at the end of the month you get a small bonus if you haven't left your desk for too long!!!)

Viewing 10 - 12 of 573 Reviews

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