Pros
Some occasional interesting innovation. Index part strong but facing competition
Cons
Very unstable with a lot of mistrust. Middle management paralyzed by fear of senior management. A huge disfunctional family. Especially when systems are troubled. Which leads to more troubles. Managers are afraid to tell upper managers of problems. And some managers even use a system problem, which occurs with growth usually, to exploit junior staff in weird political power stances and clannish contexts. There's a long history of such cases. Because no real communication with remote management is allowed, and most managers fear the wrath of distant so called supervisors. Ranging from the programing struggles to client trainings to travel services. Clear examples of far away or else unavailable and brutal management not wanting to deal with whole picture,so unfairly holding back or just punishing lower staff who are working just as hard, if not harder than some of the higher levels to rally solve the problems. Their field "managers" don't really want or know to solve problems. We just can't get anywhere anytime fast, and the useless big outsourcing just makes it all worse. A crippling circle. Especially with newer product and basic office management. And those hard working staff who try to bring issues to far away attention have only been smacked down, never encouraged. Certainly not rewarded. You can only survive and move ahead here if you really like getting slapped or if connected to the cronies in some weird way..