MSCI reviews

4.0

81% would recommend to a friend

(2,016 total reviews)
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Henry A. Fernandez

88% approve of CEO

76% positive business outlook

MSCI has an employee rating of 4.0 out of 5 stars, based on 2,016 company reviews on Glassdoor which indicates that most employees have a good working experience there. The MSCI employee rating is in line with the average (within 1 standard deviation) for employers within the Finanzas industry (3.7 stars).

Reviews by job title

2K reviews
1.0
Jul 15, 2011
Recommend
CEO approval
Business Outlook

Pros

- Wages above average, if you don’t count the 30+% overtime you will be asked to put on it - Decent year-end bonuses - Offices are usually in prime locations in the financial capitals (although relocation and travels are discouraged) - Attractive health care coverage, average 401k retirement plan - Established reputation among customers - Respected research team, especially in Berkeley and Geneva

Cons

- Lengthy interview/hiring process; this will mislead you thinking they know what they are looking for: quite the opposite - MSCI is a software and service company that heavily rely on engineering, although it is very difficult for an engineer to have a voice heard at strategic level in order to contribute to the execution strategy of what designed and planned - MSCI is unable to retain talents they so carefully selected from the market. They say they only retain the best, more often they only retain who can’t have chances elsewhere - The company is in constant turmoil struggling to keep up with the CEO’s aggressive growth strategy based on merger and acquisitions. This reflects badly on the human capital causing high turnover rate affecting overall operations, customer service, product development, ultimately affecting competitiveness on the market - Management is largely inadequate and ineffective: senior managers (mostly Morgan Stanley dropouts) seem busy on keeping the status-quo while trying to land safely to hefty retirements; junior management is, on the other hand, highly unfit, under trained and in many cases sycophant (ie "yes-man") while facing their boss and arrogant while facing reports - The company shows incapable of elaborating and promoting a single culture throughout the global locations; this causes frustration and sense of exclusion on the many and lets some overly zealous managers assuming tremendous decisional power without the necessary checks and balance mechanisms. - The company is missing a global strategy for the Human Resources: a) Training is reduced to the minimum required by regulations b) Training for skill improvement is largely unfunded as budget for training is either minimal or non-existent c) Managers completely lack the role of career mentor for their direct resources with the result that people feel “stuck” in a position without possibility of moving on to another functions As a result people burn-out and quickly move on to another companies when they can. - Politics, rivalry and “prima donna” attitude common on some “empowered” managers (London office), are festering the company feeding anger, frustration and setting teams and offices against each other. - Top managers and officials are too distant from the life of the company as if they don't want to be bothered , and mid-level managers inadequately deals with the reports in a sort of antagonist (as opposed to a collaborative) way - Managers fail to help and empower associates in doing their job: micro-managing and lack of delegation contribute to quick people’s burn-out.

2.0
Jul 9, 2011

Management talks a big game but rarely delivers

Anonymous employee
Recommend
CEO approval
Business Outlook

Pros

The work life balance is pretty good since I was not micromanaged and could come and go as I wanted.

Cons

Management does not have much respect for a lot of the staff and does not show much respect for individuals.

2.0
Jul 6, 2011
Recommend
CEO approval
Business Outlook

Pros

The people I worked with, from many different offices globally, were all absolutely wonderful. I can't say enough about the great people I had the privilege of working with each day. 4 weeks vacation (although not great if you have been there a long time) 401 (k) matching is good, although its too ironic for words that they are promoting ESG/have an ESG division and do not offer a ESG OPTION for the 401(k). Very disappointing and disingenuous. There are also no real internal ESG policies or programs. Opportunities to take on significant responsibility, which gives you great experience and keeps you growing professionally (although there is no, and I mean no, financial compensation tied to taking on more responsibility. So if you do, please note that this is for your own growth and to build your resume.).

Cons

Working here took a serious toll on me and I think I am a genuinely positive person. It was so hard to watch what they did to me and my fellow employees, despite our sincere tries to improve the working environment. Many of us were doing the work (literally) of 2-3 people, working very hard and dedicated, and in the end received little to no compensation. The salary structure makes zero sense. Once you are in MSCI you should expect very little salary changes and small bonuses, even when taking on new and higher level positions. The lack of ESG internally at the company is very disappointing and really needs to start soon. Senior management need to treat employees much better and really listen to them or you are going to be left with a shell of a company. The people are what make the company and you are losing them all slowly and will not get new talented people because you are competing with firms that do treat people well and have internal ESG practices, which people do care about. I really hope things improve and you can get yourself on track... but as things are I would never recommend MSCI as a place to work, despite the wonderful people who are left.

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